Save the carton and foam that your bike came in! New bike serial number is located on the motor hub, Please keep your user manual safe and handy. Check for holes, water stains, and tears. $121.59 Free Shipping. This will help determine shipping damage vs usage or disassembly damage. Six (6) Months from the date of purchase on the batteries and charger. Complete the return reason questionnaire and include it in the return package. SHIPPING DAMAGE: Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, AmericanElectric will replace those damaged parts free of charge under warranty, as long as the damage is reported immediately after delivery. Outside temperature, rider weight and wind to name a few. You are solely responsible for returning the item to Green Bike Electric Motion LLC at the mutually agreed upon return location determined when you process the return. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. Auto Hub Waterproof Bike Body Cover for TVS Jupiter - Navy. If the shipment is on a pallet, check to make sure the pallet is solid with no voids inside the stack. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. Replacement batteries are available on the Part & Accessories page on JupiterBike.com. Replacement batteries and parts are warrantied until the end of the Extended Warranty Period. so Qualibikes arequite durable. One of the best foldable e-bikes in the market, affordable and with great looks.J. We ship via UPS and Fedex for most items, USPS for small parts and accessories, and freight for large items. Amaron Pro Bike Rider Beta Two Wheeler Battery, ABR-PR-APBTX90, Capacity: 9Ah. The battery is sealed and cannot be opened or fixed. Please do not ask us to claim less than the actual purchase amount. Please refer to our Shipping Policy for more details.EMAIL: SUPPORT@OLYMPICBREEZE.COMDEFECTIVE MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. Refunds will only be issued to the original credit card that you use when placing your order. Watch this step by step video on Defiant Unboxing and Setup. It must also be in the original packaging. If your bike arrives with a wheel out-of-true (not sufficiently straight or round) due to shipping damage or manufacturer defect we agree to reimburse you for the cost to get your wheel trued, not to exceed $40.00/wheel. Extended Warranties purchased will be 100% refunded when a bicycle is returned for a refund within the extended warranty period only. We will pay for standard shipping service costs on the first & second warranty shipments to the purchaser. . Always contact customer service at 1 970 949 3261 or info@wildsyde.com Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. Replacing batteries is easy and usually takes no tools. Jupiter Batteries JB12-075 Replacement Battery. Two (2) Months from the date of purchase on the batteries. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. A customer pays an additional non-refundable fee($500 for HD750 , $800 for MD1000) to test-ride the vehicle for up to 15 days and for fewer than 10 miles . )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . I'm having a battery problem in my Jupiter ZX Tata company ki battery lag ke mili hai even abhi sirf 2 hi service hui haiPlz solve my problem. Tube replacement will remain at X-Tremes discretion not to exceed sensible amount. Please include all paperwork, parts, and accessories. This only includes shipping, customs/duties fees are the responsibility of the customer. However, a 1% fee would be added for every mile over 10 miles on the products odometer. Warranty is for replacement parts only. Electronic Parts are non-returnable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. bubble wrap, Styrofoam peanuts, cardboard dividers, etc. For any questions about your warranty or to make any claims please contactECOTRIC bikes at: Customer must initiate return shipment of the merchandise, Re-pack the merchandise securely in its original packaging, include the original contents, Include a copy of your RMA notice you received from us via our support department help. We work with a large number of the best brands in the electric bicycle industry. Rs Price Coming Soon. Ecotric bike Return PolicyEcotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle once within 30 days from the date of receipt for a refund or exchange. If you havent received a refund yet, first check your bank account again. Discovery E-Bike Battery Charger - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Discovery X7 / Discovery X5 Spare Battery Charger, 110v 220v (0 reviews) $39.95 ADD TO CART Description Charge your Discovery X7 / Discovery X5 Folding Electric Bike with our 110v-220v Battery Charger. Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. There are many different variables that can affect max distance. It suggests that between 2018-2025, the market will grow at a CAGR of 4.9% and may reach 24 billion by the end of 2025. Please contact our Customer service at info@eunorau-ebike.comto confirm the return address. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, or normal wear. *Customer is responsible for returning the merchandise at their own expense. All Rights Reserved. Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Starting at: $ 1,295.00. Is it damaged? Charges inside or outside frame. This warranty is effective the day the product is delivered, and it applies to factory defects and defaults only. 11 Likes, 4 Comments - Jupiter Bike (@jupiterbike) on Instagram: "Flash Sale! Replacement Parts Tires & Wheels Upgrades by Bike Models . Returned items that arrive damaged, used or otherwise not as-new and/or without original packaging are refunded on a pro-rated basis. Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. and Tires and inner tubes are warranted to be free from manufacturing and material defects for 30 days. 10 reasons to buy. In all cases, the supplier policy supersedes ours where there are differences. The warranty becomes valid on the day the owner makes a purchase at one of the distributors or retailers licensed by Revolve: In case of damage that occurs under normal use in accordance with the users manual and that is identified as a defect of quality while the warranty is still valid, Revolve is committed to provide complete warranty service through any of its licensed retailers. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. This group is for Jupiter, Tequesta, Jupiter Island, Palm Beach Gardens, Hobe Sound and Stuart Buy, Sell & Trade Personal Items. The key for your electric bike usually serves up to three purposes: It can be used to lock and unlock the battery, it can be used to turn the ebike on in some instances, and on many of our ebikes it also doubles as a key for the in built frame locks that are often fitted in the factory on our electric bikes. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address youprovided when checking out. Box Pack Weight (approx. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts. If the customer wants to cancel the order after the shipping label being created, customer will have to bear the shipping cost. About Jupiter. Credit for gift returns will be issued to the original purchaser. If your shipping address is to one of these locations your order will be placed on hold if additional shipping is required and you will be contacted for additional payment for those fees. Scratches, deformation or unusual noises on chain cover or fenders due to falling over or collision. Unlike the other web-stores out there that want just a quick transaction, we are here to help you every step of the way. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty.. Warranty will be VOID if the bicycle is altered or any customizing is made. We will also notify you of the approval or rejection of your refund. The baked paint finishing on frame and other parts may become corroded and flake off due to external causes such as sweat, collision or abrasion. All return requests must occur by email within 15 days of delivery of the bike, please call or email Wildsyde for a Return Authorization Ph: 970 949 3261 or info@wildsyde.com There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. Any bike returned without a Return Authorization from a Wildsyde representative will be subject to a 20% inspection, re-packaging and re-stocking fee The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. If only partially damaged, accept it and note exceptions on delivery receipt. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. Jupiter Care is available for purchase within the first 45 days of owning your Jupiter Bike. The purchaser is responsible for the delivery to the authorizedrepair facility. When replacements are required these can be purchased from your local bicycle shop. Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. Always contact customer service at 1 970 949 3261 or info@wildsyde.com. If your item(s) do arrive damaged, please send photos to support@olympicbreeze.com and we will process an insurance claim on your behalf. Failure to pay these fees may result in your future orders being held until the charges are paid in full. Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected. Bikonit will accept the return under the following conditions: BIKONIT RETURN MERCHANDISE, Customer name, Order number, Dealer Purchase from. Our owners have taken the time to carefully select only the best brands with track records for excellent products. Frame: 6 months from the day of purchase. The item will be delivered via a lift gate truck with one delivery person. Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment. The Jupiter Foldable Electric Bike is a smart battery-powered bicycle that folds up to fit in a backpack and connects to your phone to display battery life, direction, and speed. Shipping: Free Shipping on E-bikes & Scooters! Original receipt of purchase required. Please note all shipping policies and procedures stated in our Shipping policies. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Returned units are subject to a 20% inspection and restocking fee from the original purchase price. We do not offer COD. Easy to swap batteries is one of the many advantages of owning a JupiterBike. 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