Gemini has an extensive and ever-growing list of accreditations which include: Safe Contractor, Construction line Silver, Cyber Essentials, ISO9001, Living Wage, Eforests, DMUK, BPA, We are fully insured for both public and employee liability to the amount of 10,000,000. You can also pay using the payment line 0333 006 3428, Cant decide! It is perhaps important to digress slightly here and say that Smart Parking Ltd acted illegally in calling the ticket a PCN. Youll get a court order demanding payment if you do not pay a charge certificate within 14 days. Parking ticket viewer. Client Login . Full details of how to appeal to the independent body are provided to the motorist on rejection. Mission Statement; FAQ's; Our Services . If the appeal is unsuccessful, a full explanation is provided therein reducing secondary appeals to an independent appeals body (POPLA/IAS). Click here. Enter Penalty Charge Notice (PCN) number and vehicle registration. Credit and Debit card payments can be made by calling our 24 hour telephone line:01302 513232. 08:00-20:00 Monday to Friday, closed on weekends and bank holidays (TfL call charges) Transport for London ANPR (Automatic Number Plate Recognition) cameras are very hi-tech. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN, Email: info@privateparkingsolutions.co.uk, Registered Address: 43 Berkeley Square, Mayfair, London W1J 5FJ. In many circumstances, you could appeal your Private Parking Solutions PCN. To Transfer the Keeper Liability: transfer.premierpark.co.uk. The online appeals system fully automates the processing of the appeal. The complaint will then be registered onto our system and a unique reference code generated. Press enquiries. Contact & Company Search Sales Automation Conversation Intelligence Workflows. You usually have 28 days to pay. You received the PCN as you were the driver or the person appearing to be in charge of a vehicle that was found to be in breach of the terms and conditions of the car park, which are clearly set out on the signage displayed within the car park. We provide full site reports to all of our clients on a monthly basis; however we can tailor this to your exact needs. Company Number 08452004. Our complaints policy is an opportunity for customers to tell us when we might have fallen short of expectation, and how we can put things right. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hassle-free and Ethical Parking Management. Email New Zealand. Please also quote vehicle make, model and colour with the contravention that has occurred, to 07500 326 306 or use the Enforcement Uploader. This automated process removes any manual handling of appeals and ensures complete separation from the IPC. You've got 28 days to pay or challenge. If an offending vehicle is identified, the DVLA . We also use third-party cookies that help us analyze and understand how you use this website. Check out our FAQs If you pay this within 14 or 21 days (it will say on the PCN), the amount will be reduced to 80. Customers who wish to make a complaint must do so in writing. PCN Parking Solutions is the trading name of SolutionLabs Ltd . Vehicle Registration: *. Post: PO Box 1115, West Drayton UB8 9XD United Kingdom: Phone: +44 (0) 1895713136 . Parking Operations deals with parking permits and parking suspension applications and all other general on street parking enquiries. BN52 9AN. If you were not driving the vehicle at the time in which the Parking Charge Notice was issued you should provide us with the details of the driver of the vehicle by writing to us. 3 Kings Court . MoneyNerd Limited's FCA Firm Reference Number is: 978681. PO Box 624 Before contacting us, you may find the answers to your questions on our Frequently Ask Questions page. One Parking Solution is a BPA Approved Operator. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Parking, public transport and the environment, breaking some traffic rules, for example going against a no right turn sign or driving in a bus lane, not paying the charge for the London congestion zone, low emission zone or Dartford Crossing (Dart Charge) on time, standard or excess charge notices issued by a local council, tickets from private companies, for example from supermarket car parks. Smart Parking Technology Ltd. 29 Walls Road, Penrose. PLEASE ENSURE THAT YOU HAVE: PARKING CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION NUMBER; A VALID CREDIT OR DEBIT CARD; Parking Charge No: Vehicle Registration: GroupNexus. Most of the services can be really cost effective or even supplied to you free of charge. You can use this site to pay for a PCN and to view information about the contravention. All Notices can be sent on your behalf to ensure that, where possible, you can take advantage of the provisions for keeper and hirer liability contained in schedule 4 of the Protection of Freedoms Act 2012. The complaints register will be reviewed every month, and quarterly to identify trends and training opportunities. Have your say. Matters relating specifically to appeals must be made in writing as instructed on the notice itself. Phone Number +44 . Contact us. A VALID CREDIT OR DEBIT CARD. The PCN should be paid within 28 days from the date of issue however a prompt payment discount rate is available if paid within 14 days of the date of issue. Credit and Debit card payments can be made by calling our 24 hour telephone line:01302 513232. If you would like to contest the PCN you can do so by emailing appeal@baysentry.co.uk or completing the appeals form on the website. 9075434 | VAT No. Once the complaint has been received, we will acknowledge the complaint within 14 days and provide the unique reference code. This category only includes cookies that ensures basic functionalities and security features of the website. The Adjudicator can consider only the representations made by the parties to the appeal. Company registration number: 7185725. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. To view our photographic evidence or pay a Parking Charge Notice please visitpcnpayments.com. Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Exeter Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. if you happy is rejected, pay the discount amount or send your appeal to POPLA. It is a scheme run for the private parking sector and members are able to gain conditional access to the DVLA Database of registered vehicle keepers under the terms of the IPCs Accredited Trade Association (ATA) status thereby enabling them to enforce the parking charges that they impose. In reality Smart Parking's PCN is just a speculative invoice. As of 1st October 2012 a new law came into force concerning clamping and towing on private land which means it is now illegal to clamp or tow. E: [emailprotected]. Hassle-free and Ethical Parking Management. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. We specialise in this area and have a success rate for independent appeals which far exceeds the industry average(s).. Our payment IVR, open 24 hours a day, allows the motorist to call to pay. Bars, Restaurants, Pubs, Shops, Office blocks etc. Contact red routes. Tel No: 01895713136 - during office hours. Interested? ONLINE PAYMENT. The Parking Charge Notice needs to be available for the motorist to manage immediately, to achieve this we have a variety of capture methods: Having all the information online for the motorist is no longer an expectation, it is a must. The 'PCN' and the idiot dressed up as a traffic warden claimed that the vehicle . 2018 | Registered Office: Layton House, 3-5 Westcliffe Drive, Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No. We are also a certified Safe Contractor. If you fail to pay the Parking Charge Notice within 28 days from the date of issue this may result in your case being transferred to a Debt Recovery Agent, which may incur additional administrative charges or court costs. Step 2 - Send Your Appeal to Private Parking Solutions. Before proceeding please ensure that you have: Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Contact. View a PCN. Pay a Penalty Charge Notice. Company no. We use cookies to provide the services and features offered on our website, and to improve our user experience. Pay and manage your Parking Charge Notice (PCN) 24 hours a day You usually have 28 days to pay. Main office hours 09.00 - 17.00 Monday to Friday except bank holidays. What happens if you don't pay. Enterprise Parking Solutions Ltd. Gemini Parking provide a range of ethical Parking Enforcement Solutions. With the number of electric vehicle (EV) charging bays in the UK growing a whopping 55% last year, the need for effective enforcement is increasingly prevalent. Credit and Debit card payments can be made by calling our 24 hour telephone line: 01302 513232. POPLA will not accept an appeal if you have not appealed to the operator beforehand. Card payments will appear on your statement as PCN Parking Solutions and a charge may be incurred for use of credit or debit card. Head Office. The details that will be retained will be: All personal data will be redacted in line with GDPR requirements. Gemini receive, evaluate, make, and record its decisions on complaints in a nondiscriminatory manner, in accordance with the requirements of the Accredited Parking Association. Appeal. Our definition of a complaint is something about the quality of the service provided by an organisation, its processes and/or the behaviour of its staff. To appeal a Parking Charge Notice, go to appeals.premierpark.co.uk. If you continue to use the Gemini site you are confirming that you agree to the terms of our Cookie Policy. We use some essential cookies to make this website work. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN. 71-75 Shelton Street, London, WC2H 9JQ. An unpaid PCN penalty is treated as a civil debt and you could be pursued through the county court system or even . Each year, it is estimated that 1 in 5 Blue Badge bays are misused. Terms & Conditions Appeals & Refund policy. Have your Parking Charge Ticket Number and credit or debit card details ready. To help us improve GOV.UK, wed like to know more about your visit today. We also use cookies set by other sites to help us deliver content from their services. Complaints will be recorded on a complaints register and kept on file for 36 months and these will be available on request to authorised bodies. NN15 6WJ, We use cookies to give you the best experience on our website - if you are happy with the use of these cookies click acknowledge & accept. We provide the most comprehensive platform on the market to parking operators in the UK & Ireland, each part seamlessly working together to maximise revenue, knowledge and workflow. I give consent for TPS to contact me via the following methods: Copyright Total Parking Solutions Ltd 2023, Total Parking Solutions Ltd Registered in England and Wales. For all new business enquiries please CLICK HERE. Challenge a PCN or view evidence. We process the motorist appeals in accordance with your instructions, appeals can be submitted in writing online, by email or by post. Tel: 0208 418 0948. 0845 527 0522. info@enterpriseparking.co.uk. Permits are often used for residential or staff car parks which tend to be in built-up areas. Well send you a link to a feedback form. It is important that you provide ALL of the grounds that you wish to rely upon and ALL of the evidence that supports your case. Privacy Policy | Complaints | Baysentry Solutions 2023. One Parking Solution Ltd, 95 Arundel Road . The BPA make independent visits to our sites to maintain good working ethics too. If the driver is unknown then the registered keeper of the vehicle is required to provide the name and the address of the driver, where the notice can be served. We are accredited by the British Parking Association, who is the leading body in ATA within the parking industry. The system is flexible for all businesses. Private Parking Solution (London) Ltd are now offering a new solution to manage and enforce parking on private land and off street car parks. Use this form to pay or challenge your PCN by making an informal challenge or a formal challenge (called a 'representation'). 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