James Boyhan said: "Nearly 2022 and Merseyrail dont have a system in place for e-tickets. Adult and child fares are available too. Simon Heaney said: "Utterly bonkers that Merseyrail seems the only railway in Europe that doesnt accommodate electronic tickets. "It's a very unfair system and there's a fine line. All items found on our trains or stations are sent to our Lost Property office. New Year's Day - A 30-minute Sunday service will run. Ticket Office Hours Saturday - 05:43 to 00:21. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. 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Belter bars and restaurants that wont break the bank! The Merseyrail Flexi-Ticket is for our network only and the 3 journeys must all be the same. Merseyrail takes you further. Copyright 2023 Trainline.com Limited and its affiliated companies. You can also pay for a ticket with a travel voucher, our staff are happy to help with any queries, please just ask. There is a large car park and cycle rack available for customer use. You can also download a compensation form here. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only. document.write(wday + ", " + lmonth + " " + date + ", " + fyear) A display screen on the contactless box says 'Coming soon', above the Merseyrail and Merseytravel l ogos, as well as the Liverpool City Region logo. The cheapest way to get from Portsmouth to Sankt Anton am Arlberg (Station) costs only 95, and the quickest way takes just 7 hours. Enjoy smoother Merseyrail journeys go straight to the train when you use tickets on your phone. Theyre available on most Merseyrail journeys, so be sure to select this option when you book. Use the A to Z index below to search our stations. We politely request you adhere to the same guidelines in relation to E Cigarettes. Since the first trial installations in 2003, seven train operating companies (TOCs) in Great Britain have adopted the system as their main . Jump straight to the station you are looking for using our Quick Search. Please click here for contact details and more information. Belter bars and restaurants that wont break the bank! Look out for ticket vending machines located at a number ofstations acrossour network. You can pay for your ticket with cash, card, contactless and Apple Pay. An error has occurred on the form. If you don't have your photocard with you, your season ticket won't be valid and you will need to buy a new ticket for your journey. Your interactive, shareable online planner & guide to great days out. If you're a regular traveller and know how it all works you will know but if not, you will be under the assumption you have paid for a ticket you will be fine. Where can I get ticket information and where can I buy a ticket? Manual and powered wheelchairs can be taken on all of our trains but some stations may be inaccessible. The man had a ticket but was still given a fine. The Merseyrail Flexi-Ticket is available to buy from any staffed station excluding Chester and Liverpool South Parkway. The role also has the opportunity to influence future strategy . Timetable Tickets External Links www.merseyrail.org. Jump straight to the station you are looking for using our Quick Search. Silly rule when everywhere is going paperless.". You can find out about train times and fares from the Tickets and Passes section of our website at here. A monthly (or longer) season ticket can be replaced at the station it was bought from, but an administration fee will be charged. You can also ask for a form at any staffed station. Merseyrail Network Map READ NEXT:Top Liverpool doctor makes point after Boris Johnson pictured without mask in hospital. On the opposite side the current system keeps people employed. You won't miss a thing. Flexi Season tickets. He added: "The fine was issued because he didn't have a ticket, but he did. You can make a claim under the terms of the Merseyrail Passengers Charter when your ticket expires. Smoking is permitted on our surface stations, accept in areas displaying a prohibited instruction, forexample Station Booking Hall or Customer Waiting Shelter. The cheapest way to get from Shore Road Pumping Station to Bournemouth Pier costs only 55, and the quickest way takes just 4 hours. It can't be paid back to you in cash. Do you agree the fine was just? Longitude -3.010914905. var dateObj = new Date(document.lastModified) Trains run every 15 30 minutes throughout the network to many great destinations throughout the region. If you're after cheap UK train tickets, check out the hints below and see how you could bag yourself a bargain. Yes, Merseyrail Flexi-Tickets are available for adult and child fares. Your interactive, shareable online planner & guide to great days out. Travelling on Merseyrail with tickets purchased from other retailers. 1. Children aged 5 to 15 need to buy a child ticket. A self-serve ticket machine is also provided in the booking hall. Sunday - 07:43 to 00:37. - Timetable information is availablehere. Win a Family Ticket to Southport Pleasureland! The station's design reflects that it is the closest station to Aintree Racecourse, where the annual Grand National horse race takes place. There is no extra charge for bringing your bike. Win a Family Ticket to Southport Pleasureland! Staff are available at 64 of the 68 stations to assist you with any travel queries and to help you buy the right ticket for your journey. Passenger Assist Meeting point Booking Office. var lmonth = months[dateObj.getMonth() + 1] The Passenger Charter is available here or from any staffed ticket office. Once you're there, put your email address where it says at the top, then click on the Echo Daily News button. Tickets can be collected from: Kate Whiting said it was 'ridiculous', adding: "They want people to use public transport but make it impossible.". Journey time to liverpool is about 45 minutes. Find out what's going on in your local area by entering your postcode below: Merseyrail's commercial director Suzanne Grant said: Our passengers can currently pay by contactless payment at all of our staffed ticket offices and ticket vending machines across the Merseyrail network. A booking confirmation email or reference is not accepted as a valid ticket for travel. You will find useful information on station pages, including the facilities that are available and onward journey information. Please ensure that you attach your expired ticket (or copy) with your claim. Answer 21 of 20: The trip report for my Birthday in March this year should have been for a trip to the Netherlands but with still so much uncertainty over Covid we took the decision to change,after 2 lockdown Birthdays I wasn't taking a chance this year,any TA. Please click here for contact details and more information. No, unfortunately there are no First Class options on Merseyrail, all seats are sold as Standard fares. There soon could be a new 'tap and go' platform payment method. ", Jack Farron added: "It a bit harsh. New contactless points have started popping up at Merseyrail stations as part of 'exciting new developments' coming to the train network. 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