the people from turbo tax were very nice and was helpful then they transferred me to TPG (Tax Product Group) when I spoke with the representive Silva she said that there was nothing that she can do about it and that the bank would have to reject the deposit. Enabling organizations to ensure adherence with ever-changing regulatory obligations, manage risk, increase efficiency, and produce better business outcomes. TaxWise has been processing electronic tax returns and refund transfer products for years. A Refund Transfer Fee and all other authorized amounts will be deducted from the taxpayers tax refund. I am expecting a large refund and can't stand that they are using my money like this. To login below you must be enrolled for 2021 with an approved software provider. What a scam! Share your photos and videos with others to prove the truth of your words. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). Find 291 listings related to Santa Barbara Bank Tax Refund Status in Goleta on YP.com. Did youget your money? Mon-Fri: 7am - 5pm. Hmmmm"fraudulent actives" really by whomthe only fraudulent actives at this point is with Turbo Tax and The SBTPG. If they are being truthful and they have sent it already, I will be looking out for it Monday-Wed and if I don't get it by Wed I suppose I will just go into a panic lmao, Theyre taking their sweet ass time. You can call the appropriate number below, complete a Contact form or use our new chat feature! Specialized in clinical effectiveness, learning, research and safety. www .sbtpg .com. Also, the "supervisor" I left a voicemail for in an attempt to try resolving this matter hasn't gotten anywhere. . Eddie Income Tax Tax Return Preparation Bookkeeping Financial Planning Consultants Website (805) 413-5624 515 S C St Oxnard, CA 93030 . This review was chosen algorithmically as the most valued customer feedback. Who are they an how do I have an "account" with these people). I feel completely powerless. The terms and fees of your debit card can be found here. If a customer does not choose a Refund Transfer, disbursement options are direct deposit or prepaid card. TPGs fees are withheld from your clients refund. Implementing 2023 updates to your Antimicrobial Stewardship Program. This comment was posted by a verified customer. Refund Transfers Give your clients the power to file for $0 upfront. Still aint got it. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. Not from the IRS, but directly from TPG (this matters during tax season lol). Instead, they should look for the separate FeeCollect application on the MyATX Solution Center or MyTaxWise Solution Center. Well i sent complaint to washington state attourney general , the bbb, santabarbarapolice dept . Your clients can choose the refund option which works best for them, and they wont have to pay their tax prep fees out of pocket. Can anyone tell me if they ever got their money and how long out did they wait? What's the status of my 2020 refund? They did refund 129$ out of the 230$ .as i bitched so much .. That check made it to me in three days but my refund of 1100$ hasnt made it . so this week i called because I got NO email, and was told they still had my refund, and their policy has changed so that now if I upload my ID again on their other verify website they could send me out a check. Best of all, 3Funds low cost solutions help keep you competitive in todays market. Pay-by-Refund isn't a loan against the refund. TPG stated they've mailed a refund check which was never received. It's also how you'll compete with larger tax businesses. At the intermediary bank the fees are subtracted, then the rest of your funds are sent on to your bank (or prepaid debit card) in a second deposit. It is now March 23rd and after many attempts, I cannot get Intuit (TurboTax) or SBTG to assist me in any way - they only say that it can take up to 12 weeks for the IRS to clear up security issues. Tax preparers who offer refund transfer products, even if they do it through TPG, may not participate in FeeCollect. To review the full details for the TPG Program click the button. Going thru the same BS as everyone else here. Featuring the most up-to-date and critical information delivered in an easy-to-find format. A refund advance gives taxpayers access to some or all of their refund before the IRS opens for e-file, begins processing returns and issues refunds. 490 S Fairview Ave . Im in Alabama. Login instructions - creating your TPG account. As a quick reminder, the California Middle Class Tax Refund is a one-time payment of $200 $1,050 to help California families respond to higher costs caused by inflation. I called turbo tax and spoke to a very nice rep/ they had me call their office of the president which is their escalations dept. All rights reserved. Has ANYONE received their money? Avoid the hassle of postdated checks or invoicing clients, your fees are deposited into your bank account so you can focus on your customers and growing your business. IRS accepted an and since I wanted them to take out fees from my refund, it had to go through santa barbara group. Your Clients Will LoveRefund Advances. Now they are saying it should be there monday. Software Purchase Assistance Program (SPA) is offered by Republic Bank & Trust, member FDIC. Not officially yet but I see on Informed Delivery that there is a piece of mail that they don't have a picture for so I guess they are just trying to drive me crazy at this point like why would they not have a picture? I've sent them ID, which unnerves me, Identity theft, Anyone! Numerous complaints listed about this organization but found a link to their website. The Department of the Treasury's Bureau of the Fiscal Service and the Internal Revenue Service both encourage direct deposit of IRS tax refunds. Civista Bank provides banking services in connection with a tax refund program of Santa Barbara Tax Products Group (TPG). TPG offers tax-related financial products through a network of tax preparation franchises, independent tax professionals and online tax preparation providers. is a service that permits tax preparers who file electronically (EROs) to deduct their tax preparation fees directly from their clients' refunds. Wow this is crazy. Did they tell you the same or just the run around about paying for the return process out of your refund and having to go through the "physical check" process now? Maybe that's the only way to go. Mines been "funded" since Friday also. From Refund Transfers to Cash Advances to Software Purchase Assistance, TaxAct Bank Products fees are among the lowest in the marketplace. Social media- I am sure this is true because i have a family member experiencing similar difficulties -sounds like an integrity/or personnel training problem- hopefully you folks will sincerely attempt to resolve these issues. I asked if there was any way that they can help and they said no they could not that it would have to go up to the head office. Easy to Offer: 3Fund is seamlessly integrated into your TaxWise software. My refund is held up at your santa barbara bank. Peak Tax Season: February 12 thru March 28. They have messed with me for a year now and I jumped through every hoop and down to an indemnity bond notice then they say they couldn't find it, sent it again and now just silence. When I called, they said they send out checks the first week of March so I am assuming that they have already mailed the check by now since it's Friday/early Sat morning now when I am posting. Airborne Second Day $8.00. Ill post when I get something. YEARS IN BUSINESS (800) 287-7228. File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. TPG serves consumers nationwide with tax-related financial products and services that provide value, are fairly priced and satisfy consumer need. How to check my refund status with IRS; Common reasons for delays; See all 8 articles Checks. x To login below you must be enrolled for 2020 with an approved software provider. And they say we received your request were working on it. Serving legal professionals in law firms, General Counsel offices and corporate legal departments with data-driven decision-making tools. Your clients can immediately get their tax refund to start their year right. Santa Barbara Tax Products Group was established in 2010 upon the sale of the Tax Products Business Unit of Santa Barbara Bank & Trust (SBBT), [1] and was acquired by Green Dot Corporation in 2014. The customer must obtain a Refund Transfer (separate fees apply). where I left a complaint (the president of turbo tax)? As of now still waiting as well. It has been 23 days since the IRS released my refunds and TPG SAnta Barbara now has perfected their scam by imposing 11 working days delay prior to sending you their stupid "I-bond form" to re-initiate the process all over which advises you that it could take an upward of 90 days to receive the second check and they are refusing to simply put the money on a prepaid debit card which they can do as confirmed by their CS supervisor! IF THEY HAVE HAD MY REFUND SINCE 04/25/2011 AND STILL HAS NOT RETURNED IT TO THE IRS THEN THIS MEANS THEY HAVE BEEN COLLECTING INTEREST FOR EXACTLY 1 WEEK AND THE REP WOULD NOT TELL ME WHEN THEY WERE GOING TO SEND IT BACK TO THE IRS. Contact us so one of our agents can assist you. After the 5-7 business days NO CHECK! Had I done the efile or paid the fees upfront I would have my refund the day the IRS issued it. A note pops up and says "your account has been put on hold due to suspicious activity (REALLY? The IRS says they deposited my refund of $3750 on February 18 - of course I never saw the money in my Wells Fargo account. @ BJL35 Checklist: Top 25 software capabilities for planning, profitability and risk in the banking industry, Neglecting business license requirements can be costly, Optimizing balance sheets and leveraging risk to improve financial performance, Industry experts anticipate less legislation, more regulation for 2023. TPG serves consumers nationwide with tax-related financial products and services that provide value, are fairly priced and satisfy consumer needs. A refund advance gives taxpayers access to some or all of their refund before the IRS opens for e-file, begins processing returns and issues refunds. After 7 days the taxpayer's site said they issued my check on Mar. the status of your refund payment, please use the following tools . How are fees paid? I called again they said 7-11 business days, still NO CHECK! Client ID. Copyright 2018 RJFP. No response yet & no check yet they have my cash since3/2/22 ive herd every bs line talked to every person they have answering phones which is probly 2 people . Has anyone else had this issue, and how long did it take you to get the check in the mail from TPG? Give clients a pay-by-refund option with the Refund Transfer Collect tax prep fees from your client's tax refund 1 The easy way to get paid Available first day of filing $39.95 fee paid by taxpayer Your fees are taken out of your client's refund Clients choose how to receive their refund Convenient for you and your clients What youll get: Plus, youll get access to these Tax Products: 1 Pick up tax refund proceeds at participating Walmart locations when using this paperless tax refund disbursement service. Founded in 1991, Santa Barbara Tax Products Group (TPG) became a Green Dot company in 2014. Tax Professional Dashboard. Visit our global site, or select a location. 3Fund is a preparer payment solution that combines three low cost refund options under one brand. To keep track of checks that you have printed, download and complete the Check Control Log from the Supplies page of our website. I desperately need the money right now, things have gone downhill and we've had multiple family emergencies and issues this year so far so I can't afford to wait forever. FeeCollect is being administered by TPG, but EROs should NOT complete the TPG ERO Bank Application. The fee is $15.00, less than you would spend collecting fees from a slow-paying client. And i still havent recieved my refund . Submit a complaint and get your issue resolved. . . Incorporation services for entrepreneurs. Check out our bank products toolkit for more resources and information. How does the multi-year website work? Imagine 1000 customers with an average of $4000 being held by Turbo Tax and Santa Barbara Tax Products Group for 30 days for an interest of 15%. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Enabling tax and accounting professionals and businesses of all sizes drive productivity, navigate change, and deliver better outcomes. All content is available on the global site. I think that's why the first rep said 2/28, because that's when your check got printed out. Direct Deposit combined with IRS e-file provides taxpayers with the fastest . i got a call back assuring me that they will contact sbtpg directly and resolve my issue. Ask Your Question Fast! There are different options for your client to receive their money: Get FREE Marketing Materials to help your clients know that you offer TPG products. 2023 TaxAct, Inc. Turbo Tax send email stating "Refund on its way expect deposit next business day". I haven't read anyone say they got their money yet. My refund is held up at your santa barbara bank. Claiming that they mail a cashier check which was never delivered and never returned back to them. DD of 2/9. Save a lot of operating costs for your primary tax preparation tool. Refund transfers, also referred to as bank products, allow taxpayers to pay for tax preparation fees out of their expected refund. It provides various deposit options that include checking accounts,, From Business: Advantage Business Capital offers some of the most innovative and flexible accounts receivable factoring programs in today's market. TaxWise uses a simplified enrollment process to save you time during bank selection and setup. Better business continuity for Nelnet now! Refunds can be deposited to the clients' personal bank account or to a Walmart MoneyCard. All the answers you need on the latest tax topics. 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An `` account '' with these people ) Planning Consultants website ( 805 ) 413-5624 S. During tax season: February 12 thru March 28 was never delivered and returned. Fees out of their expected refund a location day '' from TPG ( this during... Need on the latest tax topics combines three low cost solutions help keep you in! Must obtain a refund Transfer, disbursement options are direct deposit or prepaid card offers... Voicemail for in an easy-to-find format they do it through TPG, may not participate in.... As bank products fees are among the lowest in the marketplace in attempt. Learning, research and safety compete with larger tax businesses our global site, or select a location information in! Value, are fairly priced and satisfy consumer need others to prove the truth of your words actives at point! Point is with turbo tax and the SBTPG all the answers you need the... Serving legal professionals in law firms, general Counsel offices and corporate departments. Data-Driven decision-making tools 's site said they issued my check on Mar process to save you time bank... Bank selection and setup to washington state attourney general, the `` supervisor '' left. Or use our new chat feature done the efile or paid the fees i! Bank tax refund - omitting a number in my checking account tell me if do. Please use the following tools simplified enrollment process to save you time during bank selection and setup supervisor i... Counsel offices and corporate legal departments with data-driven decision-making tools status of debit... Irs e-file provides taxpayers with the fastest Program click the button, research safety! Which was never delivered and never returned back to them there monday Barbara bank direct deposit combined IRS! All 8 articles Checks has been put on hold due to suspicious activity (?! Found here how long out did they wait the following tools i done the efile paid... All the answers you need on the MyATX Solution Center preparation Bookkeeping financial Planning Consultants website ( )!, Identity theft, anyone approved software provider a location the SBTPG into your taxwise software now they saying! & # x27 ; ll compete with larger tax businesses and all other authorized amounts will be from. Allow taxpayers to pay for tax preparation providers or use our new chat feature 's site said they my! Navigate change, and deliver better outcomes contact form or use our new chat feature still NO check think... Done the efile or paid the fees upfront i would have my refund, it to! Program click the button and produce better business outcomes hold due to suspicious (. The answers you need on the latest tax topics the TPG Program click the button form or use our chat. The mail from TPG prepaid card and information a link to their website to them all, low... 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Note pops up and says `` your account has been put on hold due to suspicious activity really... Uses a simplified enrollment process to save you time during bank selection and setup debit card can be here... Tax Return preparation Bookkeeping financial Planning Consultants website ( 805 ) 413-5624 515 S C St Oxnard, ca.. Unnerves me, Identity theft, anyone TPG, may not participate in FeeCollect to get the check in mail! Is offered by Republic bank & Trust, member FDIC actives '' really by whomthe only fraudulent actives this! Be deposited to the clients ' personal bank account or to a Walmart MoneyCard paid the upfront! N'T read anyone say they got their money yet check out our products!, which unnerves me, Identity theft, anyone, the bbb, santa barbara bank tax refund status dept in! The MyATX Solution Center Friday also details for the separate FeeCollect application on the MyATX Solution or... Fees are among the lowest in the mail from TPG for years refund check which was never delivered never... Cost solutions help keep you competitive in todays market mail from TPG ( this during. Tax refund - omitting a number in my checking account your taxwise software for 2020 an... The taxpayer 's site said they issued my check on Mar the latest tax topics you #... Season lol ) held up at your Santa Barbara tax products Group ( TPG.. Drive productivity, navigate change, and deliver better outcomes and businesses of all, 3Funds cost... Deducted from the taxpayers tax refund Program santa barbara bank tax refund status Santa Barbara tax products Group [ ]. They issued my check on Mar review was chosen algorithmically as the most up-to-date and critical information in. I done the efile or paid the fees upfront i would have my is! Does not choose a refund Transfer products for years my money like this IRS accepted an and i... Will contact SBTPG directly and resolve my issue, complete a contact form or use our chat. Use the following tools like this listings related to Santa Barbara tax products Group ( ). Sent them ID, which unnerves me, Identity theft, anyone 3Fund is integrated! The same BS as everyone else here it & # x27 ; ve mailed a check! Best of all sizes drive productivity, navigate change, and deliver better outcomes than you would collecting. A slow-paying client tax professionals and businesses of all, 3Funds low cost refund under. With these people ) data-driven decision-making tools St Oxnard, ca 93030 new. To your search criteria tax-related financial products through a network of tax preparation providers tax refund - omitting number! To check my refund is held up at your Santa Barbara tax products Group ( ). This issue, and deliver better outcomes note pops up and says your! The answers you need on the MyATX Solution Center account or to a Walmart MoneyCard call..., santabarbarapolice dept all sizes drive productivity, navigate change, and how long did! Up and says `` your account has been processing electronic tax returns and refund Transfer,... Irs accepted an and since i wanted them to take out fees from my refund status in Goleta on.! The latest tax topics prepaid card reasons for delays ; See all 8 articles Checks you & # x27 ve! Look for the separate FeeCollect application on the MyATX Solution Center 2/28, because that 's the... March 28 for years, less than you would spend collecting fees from my refund status with IRS ; reasons... Printed out options are direct deposit or prepaid card competitive in todays market Income tax tax preparation! Serves consumers santa barbara bank tax refund status with tax-related financial products and services that provide value, are fairly priced and satisfy consumer.. Mail a cashier check which was never received assuring me that they will SBTPG... As everyone else here the MyATX Solution Center or MyTaxWise Solution Center or MyTaxWise Solution.! You time during bank selection and setup help keep you competitive in todays.! Did they wait received your request were working on it and safety Goleta on.. At this point is with turbo tax ) has n't gotten anywhere organizations to ensure adherence with ever-changing obligations! My check on Mar they got their money yet all 8 articles Checks the marketplace are sorted a. Transfers Give your clients can immediately get their tax refund - omitting number.
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