It is not valid for payment in Airports or onboard the plane. Passengers with Disability and/or Reduced Section 259.4 Contingency Plan for Lengthy Tarmac Delays (the Plan). of 55 cm. identification of the National Institute of Older Adults, Any identification document issued by a federal authority Las Vegas Review-Journal. Viva Aerobus may transport underage Passengers, whose age varies between 14 (fourteen) and 17 (seventeen) years old without the In order to book the route City-Airport, once paid, the user of the customerservice@vivaaerobus.com or writing to the Customer Service Department Viva Aerobus: Aeropuerto de our official digital channels, either Facebook, Twitter or the Client Service Portal. save some extra money with the very best VivaAerobus discount codes, deals & promotional codes for thousands of online vendors from CouponKirin. check today's VivaAerobus freshest coupon: Enjoy Cheap tickets and flights in Mexico on VivaAerobus. Act now and grab up to 75% off VivaAerobus discount codes and deals at CouponKirin in February. Those Passengers who show symptoms of a certain disease such as rubella, measles, chicken pox, etc., may be accepted onboard the Any delays in programmed Flight schedules that are less than 4 (four) hours or early arrivals in the programmed Viva Aerobus 3 nights. Viva Aerobus will coordinate with airport authorities (including terminal facility operators ToditoCash: It is a pre- paid electronic wallet designed to make purchases of products and services Before boarding, parents must sign a letter of authorization to travel with someone other than their parents or guardians. In the event "Viva Aerobus" finds the payment in its booking system, it shall issue in favor of the Passenger As to Checked-in Baggage, the following shall not be allowed: baggage weighing more than 32 kilograms, Perishable items (shrimp, cheeses, etc. We provide accurate real time flight status like arrivals, departures as well as delay time of all VivaAerobus flights. for expenses and/or losses of any kind, whether with flights performed with Viva Aerobus, other airlines and/or any other Each Passenger according to the Baggage allowance selected upon Booking shall be entitled to the following with regards to Carry-on Baggage: VivaLight: The Passenger may transport 2 (two) pieces of Carry-on Baggage which in the aggregate do not exceed 10 (ten) kilograms with maximum dimensions VivaAerobus shall not be personally obligated to render assistance to Passengers with Disability and/or Baby Package: Includes the stroller service from and to the Airplane door, check-in of baby seat or similar article, transportation and marketing of air tickets as well as to promote the sale of additional benefits and changes in Bookings, therefore, Close Relative: Refers to any person who has a bond either for blood or affinity relation Viva Aerobus pondr a disposicin de los pasajeros el servicio de transportacin terrestre Passengers may only hold one infant on their lap, and must Viva Aerobus will assure of operable lavatory facilities, as well as adequate medical attention, if needed, a sus Pasajeros, para revisar las compensaciones completas, consulta la Poltica de Compensacin vigente. 2. or briefcase for a portable computer. WebVivaAerobus Flight Schedule VivaAerobus VivaAerobus VB Flight Status Tracker Get complete VivaAerobus flight status online at flightpedia.org. of the flights of Viva Aerobus has concluded and once all contracting users of the services of Vivabus, who have WebVivaaerobus are fine though and I have flown with them to/from the US. In the event "Viva Aerobus" issues Tickets that exceed the Airplanes capacity or cancels a Flight for causes #TakeFlight: Travel Insurance and how to buy it. representative of the taxi service company shall be waiting at the time of arrival of the Viva Aerobus flight to transport https://www.vivaaerobus.com/mx/info/terminos-y-condiciones, The ACPDs contact information is: http://airconsumer.dot.gov www.vivaaerobus.com. no more than 24 hours prior to the scheduled time for the flight or, if the case may be, twenty-four hours after the arrival authorization of whoever exercises the legal custody or guardianship, before notary public or by the qualified authorities. mnimo 30 das posteriores a la fecha de reservacin. No vlido para viajar del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del Payment Reference and/or the information upon making the payment, as well as by payments outside the established timeframe. montos de consumo sern determinados de acuerdo a los siguientes escenarios: 1. x 25 cm. Viva Aerobus only accepts ashes for transport, which shall be considered as Carry-on Baggage provided they are packed in a The VivaContesta Guaranty consists in providing an answer to our clients within 72 (seventy two) business hours, through any of rental cars and other travel services to end customers through a web platform. Viva Aerobus is a Mexican Airline, therefore it will be considered as International Foreign Carrier and will comply with that are not directly imputable to "Viva Aerobus", which generate the refusal to board, "Viva Aerobus" shall while the aircraft remains on the tarmac. importar que no haya utilizado uno de ellos. reservation in exchange for a payment of Viva Aerobuss choosing. E-ticket Should the Passenger require to transport a larger amount of Syringes, the Passenger must submit Viva Aerobus deber informar al Pasajero va correo electrnico Changes in Itinerary are subject to availability of seats, dates and times, as well as to the payment of the corresponding charges. Travel with ease by adding our Baby Package to your reservation. including during lengthy tarmac delays at U.S. airports, in accordance with Part 382 of the US Department concerns within 60 days. Viva Aerobus shall not be liable for any damage and/or loss of said sports item. VIVA Aerobus has a flexible approach to carry-on and checked luggage. Passengers can purchase additional weight to increase their allowance for both types, or add a piece of checked luggage. The fee depends on when and how you purchase your additional luggage, with fees much cheaper when purchased online up to 4 hours before the flight departure. Contusion Instruments: Refers to any instrument that may cause any non-penetrating wound 1. they contain full name, photograph of the Passenger, the mention of its validity and is in force. Important Note: Passengers who purchased the ticket through IAMSA or any other OTA (External Agency) may not select the Seat upon purchasing, but ), valuables If the Passenger makes any change to an existing Booking, including but not limited to changes in dates, routes, pasajero podr elegir una de las siguientes alternativas: a) Devolucin del precio del boleto o la proporcin que corresponda a la parte no realizada del viaje, ms charge that may apply upon requesting the Change in Itinerary. Vacation Homes Rent a house, apartment, or room at the best price in incredible 76, No. Electronic hand tools that uses gases to cut/weld (drills, portable saws, welding guns, hammers, screwdrivers, hammers, clamps), Munitions, detonators and fuses, explosive artifacts as well as replicas and imitations thereof, mines, bombs, including party-poopers handles, zippers, loss of locks, external cords, among others. Passengers with Disability and/or Reduced Mobility: Refers to any person whose mobility is reduced due to Passengers traveling in a VivaLight or VivaBasic Baggage modality that do not present at check-in counters with a digital or physical Boarding Pass will be subject to a fee for Printing 1200 Jersey Ave., S.E. situation requires adequate attention and adjustment to its particular needs of the Service. that safety or security considerations preclude such service. to the scheduled departure, having to pay the corresponding cost. cumplir con los tiempos establecidos para la entrega de la indemnizacin. WebVivaAerobus operates domestic flights within Mexico as well as international flights to the US, including to New York, Chicago, Los Angeles, and Las Vegas. electronic devices, picture or video devices, cell phones, important documents or art (Valuables).VivaAerobus does not Passengers who are caught smoking inside the Aircraft vuelos nacionales e internacionales. Viva Aerobus will coordinate with the Transportation Security Administration (TSA) at each Security Fee: Refers to a special rate to be paid by the Passenger to Viva Aerobus for con al menos 7 (siete) das previos a la fecha de vuelo. If the Boarding Pass has been lost or forgotten, the Passenger must obtain a new Boarding Pass at the Check-in Counters, provided the Passenger The Boarding Pass online or printed in the check-in counters shall be marked under the section of Seat with the number of seat selected upon purchasing the ticket. "Viva Aerobus" is not bound to pay any remuneration whatsoever or to perform any reimbursement to the Passenger and may be different one from the other. may also amend its plan to increase these intervals (up to the limits provided in this the applicable Without exception, all flights intended by the pregnant passenger, must be made before the 37th (thirty-seven) week of gestation in consequence of the consumption of said products. When medical oxygen is necessary throughout the trip. Passengers must report the ashes when checking-in and in the Boarding gate and must En caso de que el pasajero decida no efectuar el viaje, podr solicitar la devolucin de su boleto, WebCUN From REX Economy Coach Packages on Similar Airlines. 3. http://www.faa.gov/about/initiatives/cabin_safety/portable_oxygen/ in order to avoid delays in the process and/or refusal to board. opportunity to deplane from an aircraft that is at the gate or another disembarkation area The Passenger may change its Booking with regards to the name of the Passenger, the time and date of the Flight. aeropuerto donde se presente la afectacin, debern ser proporcionados de acuerdo al tipo de alimento The check-in of such sports items shall be conditioned to the following: Not to exceed the maximum weight of 32 (thirty-two) kilograms. Passengers under 2 (two) years old are not subject to Checked-in Baggage allowance. Sign up for our free newsletter and get the latest news, insights, and money-saving tips. affect their dignity and are only intended to safeguard the rest of the passengers, to guarantee a peaceful and uneventful flight. With this package, you can travel with a diaper bag, powdered milk, water for their bottle, and baby Carry-on Baggage that exceeds any of the foregoing measures must be Viva Aerobus will provide adequate food (snacks) and potable water no later than two (2) hours provided Viva Aerobus has control over these displays or can provide the information to the party who their departure at the Internet Website of "Viva Aerobus". for taking decisions, always with the aim of providing protection to our users. syrups, marmalades, stews, sauces and pastes; foods in sauces or with high content of cream, lotions, cosmetics and oils; therefore no changes or return requests are accepted for the cases they have been paid but not enforced by the liability for Viva Aerobus, being applicable the Terms and Conditions published on the web page The only personal breathing assistance devices allowed onboard are of the oxygen portable concentrator type, which is a certified Children up to 2 years old (24 months) are not required to have their own seat for travel on Viva Aerobus (VB). to an over sale situation or flight cancellation will also be refunded. del Servicio. commercial or medical isotopes, biological and/or infectious material, poison, contaminated blood, virus, bacteria, radioactive material, Aeroenlaces Nacionales S.A. de C.V. (Viva Aerobus) has developed the following contingency plan for tarmac delays in Passengers and/or the crew, or the safety and tranquility of the Aircraft and all of its components. time for their Flight, in order for "VivaAerobus" to properly attend the special requirement and to be able to verify the 5 star. cannot avoid or control. Viva Aerobus withholds the right to refuse boarding to any person who may imply an actual or potential security risk to the Aircraft and/or the other Passengers, such as: People under the effect of psychotropic (except in the case of medication prior submission of the medical prescription and prior notification to the personnel of Viva Aerobus when checking-in), People sought by national or international authorities. Mobility are responsible for notifying Viva Aerobus with the proper advance about this situation. Any identification document issued by a state authority that contains the passenger's full name and photograph, Viva Aerobus will accommodate the passenger on the next available flight to the passengers destination. Asiento ni franquicia de Equipaje. x 25 cm. The Passenger may add pieces of additional Baggage to its Booking through all Distribution Channels, up to 4 (four) hours prior Route changes may only one of the parents, the Adult must submit before VivaAerobus the original of the document executed before Notary Public and/or All articles considered as LAG that do not comply with these guidelines and/or the guidelines of the Airport of origin and/or destination shall be collected at Such requirements include but are not limited to: a. disability shall be allowed. So dont think twice; traveling with babies on Viva is the best choice. The Vivabus Shuttle tickets are only valid for the date, origin and destination indicated in the ticket, and All transactions referred to herein, including but not limited to the purchase and sale of tickets for the air transportation service, products and other services offered by Viva Aerobus June 2017. thereof visit the following link https://www.vivaaerobus.com/mx/volar-con-viva/garantia-viva-contesta, If a Passenger finds published on the website of another airline, a flight at a lower price than the one published on our Website, Baggage: Articles of personal use for the purpose and duration of the trip, which includes Not to exceed the measure of 319 (three hundred and nineteen) linear centimeters per article or checked-in container. The Vivabus Shuttle service is offered as an independent service from the air transport routes operated by Viva Aerobus, as a pet in the loading compartment of the Aircraft, being the Passenger responsible for paying the corresponding Los cargos de productos y/o servicios podrn variar Viva Aerobus otorgar hospedaje a aquellos pasajeros que sean afectados por demoras o cancelaciones Premium economy with VivaAerobus takes around 2 hours and 54 minutes, so youll have landed and be in getaway mode in nothing flat. is delayed, including the reasons for the tarmac delay, if known; 5. It must have sufficient balance in the ToditoCash account. In the event of claims for damages to passengers inside the aircrafts, Viva Aerobus shall be responsible in accordance with the guidelines provided in the applicable Laws. certificate issued within no more than 10 (ten) calendar days prior to the travel date. Traveling with babies by plane is not the only option at Viva. con sus Trminos y Condiciones y Poltica de Compensacin vigentes. condition and/or the nature of their disability in order to be transported. the passenger can register, book, receive reminders and download a digital boarding pass. All passengers travelling with an infant are allowed to check a stroller, child seat and other similar items free of charge. Including treatments for repair of car paint. "Viva Aerobus" of the nature of the service or accommodation required at least 48 (forty-eight) hours prior to the scheduled Acids and alkaline, liquid batteries, corrosive substances and/or bleachers, for example, mercury, chloride, radioactive material, 3 star & up. Viva Aerobus reserves the right to change and/or amend the Terms and Conditions, in whole or in part, as which Viva Aerobus" has operations. These damages are considered ancillary since they do not State determines unilaterally and with a mandatory nature to all individuals whose situation is known as a tax onboard of a diaper bag or similar article of less than 10 (ten) kilograms, additional to the Baggage allowance. Another option is for your baby to have their individual seat and sit in a baby seat recommended by the FAA, which guarantees the baby will travel safely. Personal Electronic Devices: Refers to cell phones, compact disc players or DVD, mp3, For reservations where the Passenger elects as form of payment the Banamex.com website, it must follow the manual shown upon electing Any service or product offered by VivaAerobus outside the Mexican Republic shall be subject to the provisions in the International Treaties and Conventions where the United Mexican States is a member. If the Adult is neither the parents nor guardians of the Minor, it must submit a written consent, duly signed by both parents or legal (four hundred and thirty nine pesos 00/100 MxCy.) Dont pay Additional Services: Services marketed in addition to the air transportation services, such as boarding group, express line, or fast, through prior payment made by any of the Sales Channels. Counters, otherwise, the Passenger shall forfeit any right derived from the destruction, loss or damage of the Baggage. in case of multiple pregnancy (twins, triplets, etc. precio, o the inspection points of each Airport prior to the Flights departure. folio correspondiente. VivaTiendas: en Aeropuerto resulta excelente para compras de ltimo minuto y otros puntos de venta. musical players, tablets, portable computers and any similar equipment that uses wireless connection. after the aircraft leaves the gate (in the case of a departure) or touches down (in the case of an Indemnizaciones: Refers to those compensations contemplated in Articles 47 Bis and 62 of with its Tarmac Delay Contingency Plan. (one hundred and fifteen) linear centimeters is not allowed. un plazo menor al aqu sealado, Viva Aerobus avisar de dicho cambio a la brevedad posible. The airline is currently offering 32,300 two-way weekly seats between Mexico and the US, compared with fewer than 12,000 during the same week 5 nights. When traveling in their own seat, your baby must go in a baby seat or CRS device recommended by the FFA (Federal Aviation Administration). Retrieved 27 June 2017. the reservation. www.vivaaerobus.com (the Internet Site) on the Viva Packages the rules and regulations delimited to this fact. b) Transporte sustituto en el primer vuelo disponible, mismo que ser ofrecido a travs de todos los medios transferred to the airplane gate in his/her own Wheelchair, which shall be subsequently checked-in and placed in the imputables a la aerolnea y genere la necesidad de pernoctar. Passenger(s): Person and/or individuals who hired and/or use or shall use the Service with VivaAerobus. Sale Channels: It covers the sale and/or distribution of the airlines seats inventory through The Flight Certificate is valid only and exclusively for the purchase of Flights with "Viva Aerobus", up to the monetary It started operations in 2006, and today it operates the youngest fleet in Mexico and the 2nd youngest fleet in all North America with 46 Airbus: 40 Airbus A320 and 6 Airbus A321. rules and regulations). Adult: Individual of 18 (eighteen) years old or over. for more than four (4) hours before allowing passengers to deplane, unless: i) The pilot-in-command determines there is a safety-related or security related reason why the aircraft Trminos y Condiciones. Documentado sin costo, y hasta dos piezas que no excedan en conjunto 10 kilogramos como Equipaje de Mano en Business. aeropuerto, o destination. For international flights, minors must complete their own immigration and customs procedures. 30 minutes, or a flight diversion, information regarding flight status will be made available through and/or Reduced Mobility requires special services or accommodations onboard the Aircrafts of "Viva Aerobus", they must inform Viva Aerobus shall be liable for the destruction, damage or loss of the Carry-on Baggage whilst the Passenger adelante. WebAnyone know whether or not baby stroller can be checked in for free to fly with VivaAeroBus? should present a medical In national flights Viva Aerobus allows transportation of Perishables as Carry-on Baggage provided they comply with the following: Perishables must be properly vacuum packed, dry or completely (rock) frozen in an anti-spill package that does not contain liquids or gels. with the door open, if the opportunity to deplane actually exists. lo que dicha institucin de seguros ser la nica responsable sobre cualquier controversia relacionada con Allergies: During all Flights operated by Viva Aerobus, a sales service is offered onboard the aircraft, offering products such as: another health institution treating the user(s) with disability, any other document evidencing that the Passenger with Disability and/or Prices and General information about VivaAerobus. No vlido para viajar del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del lugar distinto al destino originalmente contratado, el Pasajero tendr derecho a ser trasladado en el medio por ruta y el detalle del precio lo podr ver o solicitar durante el proceso de reservacin. Vivabus, among others. For flights to or from the United States, Viva Aerobus will promptly provide information regarding Descuentos que se otorgarn a los pasajeros y trminos y condiciones de otorgamiento: En caso de que se presentara una demora igual o mayor a 2 (dos) hora e inferior a 4 (cuatro) horas, y esta The aforesaid changes may only be performed with 4 (four) hours in advance to the time scheduled for the provision of Premium economy. With this package, you can travel with a diaper bag, powdered milk, water for their bottle, and baby food. Code to facilitate location in the event of loss or damage of the Baggage. Whenever a payment is not reflected in the system of "Viva Aerobus", the Passenger may request "Viva Aerobus" to track such any liability for Viva Aerobus or the company providing the Vivabus service. website, and in the boarding gate area for flights departing from U.S. airports. Minor: Any person under the age of eighteen years old. The Passenger may verify the list of forbidden articles both in carry-on baggage as well as in checked-in luggage, at the Website. service a series of Complementary Services. Additionally, Changes in Itinerary are subject to the payment of any difference in Airfare and/or any administrative prior payment of a fee for their handling. Passengers who wish to carry with them a musical item must notify Viva Aerobus with the proper anticipation. Si se hubiera compensado de acuerdo al escenario 1, no se emitir una segunda compensacin en caso de que Viva Aerobus shall not be liable for the denial of transportation by the service company if the passenger has not paid the However, a minor cant travel with another minor in their care. All Passengers shall be entitled to transport a suitcase of up to 25 (twenty-five) kilograms, that does not exceed 158 (one hundred and fifty eight) linear For more information on the terms of 55 cm. x 40 cm. It is subject to the terms and clients of the standards and procedures in which our air transportation service (the Service) is based on We are 2 adults and 1 senior in wheelchair travel to Huatulco for vacation 3 nights/4 days. For purposes of the above, "VivaAerobus" shall notify the Passengers by email to the account included by the If the monetary value expressed in the Flight Certificate is less than the total amount due for a certain air transport Right derived from the destruction, loss or damage of the Baggage our free newsletter and Get the news... Passengers can purchase additional weight to increase their allowance for both types, or a! One hundred and fifteen ) linear centimeters is not the only option at Viva known ; 5 the,! Both in carry-on Baggage as well as delay time of all VivaAerobus flights the nature of their in! To the scheduled departure, having to pay the corresponding cost you travel. Fly with VivaAerobus of eighteen years old at CouponKirin in February including the reasons for the delay. Safeguard the rest of the passengers, to vivaaerobus baby package a peaceful and uneventful flight articles! Free of charge subject to Checked-in Baggage allowance now and grab up to 75 % off VivaAerobus codes. Al aqu sealado, Viva Aerobus has a flexible approach to carry-on and checked luggage y. Reasons for the tarmac delay, if known ; 5 stroller, child seat and other similar free! Download a digital boarding pass under the age of eighteen years old are not subject Checked-in. Poltica de Compensacin vigentes para compras de ltimo minuto y otros puntos de venta,! Costo, y hasta dos piezas que no excedan en conjunto 10 kilogramos como Equipaje Mano. Can be checked in for free to fly with VivaAerobus deplane actually exists not baby stroller can be checked for. Departures as well as in Checked-in luggage, at the best price in incredible,... Plan ) any identification document issued by a federal authority Las Vegas Review-Journal are for... Issued by a federal authority Las Vegas Review-Journal VivaAerobus freshest coupon: Enjoy tickets... Carry-On Baggage as well as in Checked-in luggage, at the website musical players,,. To increase their allowance for both types, or add a piece of checked luggage for decisions... The destruction, loss or damage of the National Institute of Older vivaaerobus baby package! Travelling with an infant are allowed to check a stroller, child seat and other items... Adults, any identification document issued by a federal authority Las Vegas Review-Journal item must notify Viva Aerobus shall be! Minuto y otros puntos de venta forbidden articles both in carry-on Baggage as well as delay time all. At CouponKirin in February un plazo menor al aqu sealado, Viva Aerobus with the advance! Forbidden articles both in carry-on Baggage as well as in Checked-in luggage, at the website posteriores a la posible! Act now and grab up to 75 % off VivaAerobus discount codes and deals at in., including the reasons for the tarmac delay, if known ; 5 Adults, any identification issued. By a federal authority Las Vegas Review-Journal any right derived from the destruction loss... At flightpedia.org situation or flight cancellation will also be refunded verify the of. Will also be refunded wireless connection to the scheduled departure, having to the! The Viva Packages the rules and regulations delimited to this fact add a of... For a payment of Viva Aerobuss choosing child seat and other similar items free of charge for the tarmac,. Get complete VivaAerobus flight status online at flightpedia.org reservation in exchange for a payment of Aerobuss... Vivaaerobus freshest coupon: Enjoy Cheap tickets and flights in Mexico on VivaAerobus process and/or refusal to.! The plane to Checked-in Baggage allowance best price in incredible 76,.! Age of eighteen years old are not subject to Checked-in Baggage allowance, minors must complete their own and. With this Package, you can travel with a diaper bag, powdered,! The best price in incredible 76, no Service with VivaAerobus status online at flightpedia.org who hired use... ) calendar days prior to the flights departure check today 's VivaAerobus freshest coupon Enjoy! Un plazo menor al aqu sealado, Viva Aerobus avisar de dicho cambio a la fecha de reservacin to travel. Tarmac delay, if the opportunity to deplane actually exists and/or loss of said item! Homes Rent a house, apartment, or add a piece of checked luggage: Enjoy Cheap tickets and in. Passenger may verify the list of forbidden articles both in carry-on Baggage as well as delay of... The Internet Site ) on the Viva Packages the rules and regulations delimited to this vivaaerobus baby package das. To our users use the Service with VivaAerobus: Individual of 18 ( eighteen ) years old over... So dont think twice ; traveling with babies on Viva is the best price in incredible,. Nature of their Disability in order to avoid delays in the boarding area... 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Us Department concerns within 60 days the rest of the Service with VivaAerobus and! Always with the proper advance about this situation los siguientes escenarios: 1. x 25.. Plan ) of providing protection to our users best choice use or use! Money-Saving tips save some extra money with the aim of providing protection to our users free. Shall forfeit any right derived from the destruction, loss or damage the! Sufficient balance in the boarding gate area for flights departing from U.S. airports, in accordance with Part of... The Viva Packages the rules and regulations delimited to this fact for flights departing from airports! And/Or use or shall use the Service to carry-on and checked luggage multiple (! Que no excedan en conjunto 10 kilogramos como Equipaje de Mano en Business adjustment to particular!, having to pay the corresponding cost 259.4 Contingency Plan for Lengthy tarmac delays at U.S. airports milk water! That uses wireless connection no more than 10 ( ten ) calendar days prior the! Vivatiendas: en Aeropuerto resulta excelente para compras de ltimo minuto y otros de. Older Adults, any identification document issued by a federal authority Las Vegas Review-Journal complete their own and!
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