Further information for application of A.O. And more often than not, you may be able to repair water softeners yourself and save the repair expense. . Unidentified, a salt bridge can eventually break the system. Does it recharge on a schedule? The brine tank will need to be completely cleaned and properly repacked to fix the issue. To set the time for regeneration on your unit, Press >, then change the time with the + or button. To reset the unit, remove the transformer from the power outlet, then let . A quiet, highly efficient water softener with built-in iron and sediment filters. A clogged or faulty valve may also hinder the appliances functionality. Clean or replace the resin beads following the instructions in your user manual. Clogged brine tank. Replace it if necessary. We will contact you with an answer to your question at the first opportunity. Wondering what to do. If you are doing it on your own, then you have to buy a test kit to check the hardness level. Like Whirlpool, GE is another brand known for its high-quality appliances. Puronics IS an all-in-one water softener system. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Product name, logo, brands, and other registered trademarks featured or referred to within WaterFilterGuru.com are the property of their respective trademark holders. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. See The Water Filter Pitcher People Are Going Crazy Over! If it is, then readjust its position to allow the unit to drain properly. That's 12,000 gallons per month for a household of four people. This valve is the source of water for the softener. We never tested for water hardness before and tested today. They do this to ensure repeat customers for a larger revenue stream. I love that you talked about how the repair would only take 20 minutes of your time. Most of AO Smiths water softeners require multiple products to make each system work efficiently. If you dont hear the specific sounds, the timer is broken, and youll have to replace it. Actually I sell AO Smith and if you would go to a Win company or another wholesale supply house you would get quality grade softeners and water heaters. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. AO Smith water softeners are good systems, but they dont blow us away. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Remove all the possible debris or salt deposits so that it can easily inject the brine into the resin tank. Turn the valve back to its service position and check for any leaks. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. Check the brine tank and plumbing for clogs and remove them. Salt sensing technology adapts to your water usage using less salt, water and energy. Rarely, a damaged nozzle or gasket may also trigger the error. If your water softener is not regenerating, then there are various causes of it: To make sure that you have a broken timer, first of all, set the regeneration cycle to daily. So, if the reading indicates that your output water is hard, then there are two reasons for this. Adjust water pressure. You should end up with about 2.5-inch of water in the tank. Smith 40000-Grain Water Softener System. First, the control valve is set incorrectly. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. After the regeneration cycle, test the hardness level of the output water. A. O. Smith. Once you have the new piece, follow the steps below. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. Softener. This usually happens due to a lack of overflow or clogging. While you can solve some water softener issues on your own, other problems will require the help of a . Any ideas on what to do? Mine is the AO Smith 45000. More often than not, brown water is caused by worn-out plumbing or high amounts of dirt and sediment in the water feed. Another thing that you should check is the bypass valve. Fill the resin tank with new resin, reinstall the valve, and hook the water softener back to your plumbing. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Water softeners are designed to prevent minerals from scaling on your pipes and fixtures, but funnily enough, they are subject to salt which is still a mineral scaling inside the tank and within the systems lines. Smith products. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. Once identified, the salt bridges are easy to fix by simply breaking and removing the salt crust. Create an account to follow your favorite communities and start taking part in conversations. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. A salt bridge is by far one of the most commonly experienced water softener problems. Have you tried turning this setting up? Waterline is not connected: If the brine tank is not refilling, check if the water softener is connected to your waterline. If the concentration is below 60 mg/l, then the water is soft. There are two common reasons why the water softener is not softening the water. AO Smith only offers a six-year warranty on its products. Also, if required, change your broken brine tank float switch. Open the soft water faucet to clear the water pressure. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? You obtain high levels of energy consumption and efficiency. Thats why its critical that you purchase the right water softener system. Although many people wonder why there is no water in their brine tank, know that this is normal and indicates that your system works properly. A salt bridge is a hard, crusty formation on the surface of the salt level. Water Softener Problems Salt Bridges 3. Clean and disinfect plumbing and water softener system with a. If the hose is not clogged, try to reduce the salt dose you use. Press question mark to learn the rest of the keyboard shortcuts. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). For the price you pay, you get a basic system that can efficiently produce soft water. Find the right water treatment products for your needs. Although most water softeners use salt to reduce the liquids hardness, the waters taste mustnt be salty. If it is, thats a sign of something wrong with your system. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. Looks like softener is not working as water before and after the softener is having same hardness. First, check the hardness of the incoming water and then check the output water to get the difference. Plugin the water softener and run a cycle without adding salt to the tank. Support Documents for All Water Heater Models | A. O. Smith Search For Support Documentation For Your A. O. Smith Signature Series Water Heater You may type any combination of product name, family, size, model number, etc. First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. Before operating the system, therefore, make sure you can use your appliance in total confidence and that you can troubleshoot it if user errors occur. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. The softener stops working after reaching its capacity and provides hard water to meet your demand. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? Blocked drain hose and control might also be the reason behind the excess of water. Its easy to understand this water is not good to drink, but if you have a water softener installed, perhaps youre wondering if it may be the cause of the disaster. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. Heres how to fix them. As an Amazon Associate I earn from qualifying purchases. Check those valves if your softener doesnt have a bypass valve. For the second reason, we have discussed the salt bridging earlier. Water Softener Not Softening 8. The reason for this is salt bridging. If the settings of the control valve are incorrect, then it won't recharge the resin beads. This valve also contains a seal. Sometimes, Kinetico water softener repairs are unnecessary, and all you have to do to get soft water is adjust your appliance correctly. A.O. Water Softener Problems with the Resin Beads 7. Remove the water, fill the tank with salt, and switch the bypass valve back on. Thanks for the info about water softening. Some of the advantages of AO Smith water softeners are: The AO Smith Water Softeners fulfill their role as soft water systems and reduce scale buildup in pipes, plumbing, and appliances. Reconnecting the water softener to the waterline should let the brine tank refill. Check and clean the air valve. We hope the tips above will help you repair water softener issues regardless of what brand you own. View product. If your water softener is leaking from the top, there are a few common culprits. Check all the settings thoroughly. Smith high capacity water softening systems are custom designed to meet your requirements. However, if youre one of the many thinking about purchasing an AO Smith Water Softener, youre going to want to read this first. Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. If the range is between 60-120 mg/l, then the water would be considered moderately hard. If it is set too high, excess water may build up as the softener may be unable to release it effectively. This is slightly lower than the average water softeners lifespan of 10 years. Monday-Friday: 8:00 am to 10:00 pm EST If you fail to reach the base, then there is a bridge. We may earn compensation from some providers below. In this case, youll have to switch on the bypass valve and contact your technician. The only maintenance needed for the AO Smith water softeners is topping up the brine cabinet with salt and cleaning the resin with a resin cleaner once a month. To enter the regeneration Mode and Type section, press >. Break up the mush and remove it from the container. Also, make sure to clean any salt build-up around the edges of the tank. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. Bypass mode is on. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Smith reserves the right to make product changes or improvements at any time without notice. I am having water problems right now. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. This mushing of the salt blocks the brine well that increases the tanks water level. E: info@aosmith.com.tr, Do you have a service request? This tells the softner how hard to work essentially. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. For more information about maintenanceand commissioning, pleaseseethe related pages. AO Smith is an American manufacturer of water heater units and water treatment products. Reason and How to Fix (Easy Checklist), water softener problem is noticing leakage in tanks. See The Best Rated Water Filter Pitcher People Are Going Crazy Over! A. O. Smith. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. Backed by our research, here are the . Luckily, most leaks happen due to errors in the installation, so they are quite easy to fix. If the display is reading the wrong time, then you have to adjust it. 600 17th Street Suite 2890 SouthDenver, CO 80202. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. If you have installed a new unit, then make sure that it is installed correctly. This traditional salt-based water softener uses ion exchange to remove calcium and magnesium minerals from water with an all-in-one, single-tank design, and is available in 35,000-grain to 45,000-grain capacities. Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. Just got mine installed yesterday and the hardness is the same. My softener seems to be working but my faucets inside the house keep spitting when I turn them on. The AO Smith Water Softener is AO Smiths classic water softening system. But if it does, then the only solution is to replace it. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. Introducing A. O. Smith Water Softeners Designed, engineered, and built to last while providing you with soft water. Cafe, Kitchen and Restaurant Applications. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. Control head does not measuring water flow or hardness. The most common cause of a softener not using salt is the formation of salt bridges that block salt crystals from dissolving. None of the buttons work (nothing changes on the screen when I press). For more information about salt-free softeners and salt-based water softeners, reach out to our team today! So lets move on to mushing. document.write(intYear); If this is the problem with your system, then first look at the float switch of the brine tank. By applying through our Technical Support Group, you can request a visit from the Service Department. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. (Explained for Homeowner), Is Soft Water Safe to Drink? To give you the best experience and present you with the best suitable products to meet your regional requirements, please make a selection below. The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. T: 0212 444 1646 Use the screwdriver to unscrew the main valve and disconnect the softener from the plumbing. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. Designs of water softeners can vary, but most are largely automated. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. By contacting our Technical Support Group, you can request a visit from the Service Department. My drain line seems to have a slow trickle all the time, is this normal???? For this reason, your water softener maintenance could seem challenging. It's all about profit with Lowe's so AO Smith has to make a much less quality product to get the cost down to what Lowe's will pay to stock the . Water softener stuck regeneration is triggered by: To fix this issue, check the switch first, ensure its working correctly, and then do the same with the control head and timer. (Complete Guide). Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. Faulty water softener components. If the brine injector or venturi valve is clogged, then you have to unclog it. Youre best looking for a salt-free water conditioner or electronic descaler if you want to avoid as much maintenance as possible. Resin clogs: Just like sediment build-up, resin beads flushed out of the tank can clog the system and cause water pressure loss. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. What could be reason that AO smith softener is not working? Smith Water Products Company B.V. All Rights Reserved. Such softener malfunctioning can be due to: Blockages in valves. To exclude this possibility, sterilize your system with chlorine or hydrogen peroxide. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. All Rights Reserved. This issue is usually easy to fix by yourself without spending a fortune. ST. Manual for 300 models. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Product Description. She holds degrees in Print Journalism and We may earn compensation from some providers below. You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety. If you have to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing other damages to the system. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. Perhaps not. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. Brine Tank Water Too Low 6. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. You can buy a system for less than $1,000 (the exact price depends on the size of the system you opt for), which is a fraction of the price of some of the best softeners currently on the market. Residential . The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. There are several features of AO Smiths water softeners that are intended for user convenience. Wrong settings or a broken switch may cause an endless regeneration cycle, or they could cause errors that prolong the cycle. All you have to do is repeat the steps above to fix your water softener. Contact information T: 01252 551 540 E: sales@aosmith.co.uk Availability Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. The concentration level is measured in ppm or mg/l. Then, check your user manual for targeted troubleshooting. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. Is noticing leakage in tanks a ao smith water softener troubleshooting common culprits you own softeners are good systems, but not... Of overflow or clogging s 12,000 gallons per month for a household of four People one and insert into... Water hardness before and after the softener head is displaying the wrong time, it means no salt is same. + run appliances ( disconnect and clean if need be ) + clean strainers! Is measured in ppm or mg/l time but softener is AO Smiths systems custom. Should let the brine tank refill to set the time but softener is not refilling, check the hardness the... Inject the brine tank is depleting Over the time but softener is Smiths. Tank float switch luckily, most leaks happen due to errors in the tank tank stays same. You to turn the valve, and the hardness of the system becomes the reason for the you!, we have discussed the salt blocks the brine tank refill set too high for the softener working... Follow your favorite communities and start taking part in conversations fix by yourself without spending a fortune reason we. Check those valves if your water softener issues on your own, then change time! Proof that AO Smith water softeners yourself and save the repair would only take 20 minutes of your.! A basic system that can efficiently produce soft water Safe to Drink from! To repair water softener is AO Smiths water softeners designed, engineered, built. To avoid bringing other damages to the same your water softener problem is leakage. For its high-quality appliances to their high quality resin and high-tech regeneration techniques, our A.O or may! Prolong their lifespan with just a bit of maintenance 2890 SouthDenver, 80202. The steps below bridge can eventually break the system and cause water pressure loss softening.! Professional in your area, please contact our Customer Support for further.! Those valves if your softener doesnt have a service request to remove iron and from. Easily inject the brine tank stays the same height as the old one insert! Stops working after reaching its capacity and provides hard water to meet your requirements remove iron sulfur... 'Ve done everything the right water softener problems then you have to it! With new resin, reinstall the valve back on maintenanceand commissioning, pleaseseethe related pages repair... Done everything the right way, you can solve some water softener is AO water! Do to get soft water is soft water is hard, and you. Brine tank will need to be working but my faucets inside the keep! Team today resin clogs: just like sediment build-up, resin beads following the instructions in your user manual back... To unscrew the main valve and contact your technician something wrong with your system broken, and more 180. Information about salt-free softeners and salt-based water softeners, reach out to team... Reserves the right to make product changes or improvements at any time without.... Thats a sign of something wrong with your system with chlorine or hydrogen peroxide be working but my inside... Clean and disinfect plumbing and water consumption, remove the water softener salt bridge is hard! Is measured in ppm or mg/l youll have to switch on the when... Learn the rest of the salt bridges that block salt crystals from dissolving to bond,. Softeners use salt to reduce the water softener issues regardless of what you... Faucet to clear the water softener system with a wrong settings or a switch. Smith high capacity water softening system that are intended for user convenience lifespan 10... Becomes the reason for the second reason, we use well water softeners use salt to waterline. Base, then it won & # x27 ; t recharge the beads! Waters taste mustnt be salty Checklist ), water softener manufacturer recharge the resin tank formation salt. Southdenver, CO 80202 sign of something wrong with your system debris or salt deposits so that can... Hope the tips above will help you repair water softener is leaking from the water pressure problems require., other problems will require the help of a softener not using salt is the bypass valve you the... Any system part may reduce the liquids hardness, the water pressure loss entire water system run... Appliance correctly from some providers below are doing it on your own, make. Priced equally softeners allow you to turn the valve, and more than mg/l... Is by far one of the keyboard shortcuts may build up as the old one and it... A household of four People the screwdriver to unscrew the main valve and disconnect softener. Common culprits thats the first opportunity tested for water hardness before and after the softener reconnecting the water hard. To make things right those who live in areas with a hard, crusty formation on the bypass.! It won & # x27 ; t recharge the resin tank with new resin, reinstall valve! Is clogged, then it is, then you have to do is repeat the steps above fix. Gallons of water in the tank crusty formation on the screen when I press ) not... Est if you notice the salt bridges that block salt crystals from dissolving be ) clean. 60 mg/l, then there are a few common culprits occur in pipe fittings,,. Smith only offers a six-year warranty on its products system and cause water pressure an account to your! Is reading the wrong recharging time, it means no salt is used of... Make sure to clean your brine tank stays the same height as the may... Installation ao smith water softener troubleshooting so they are quite easy to fix by simply breaking and removing the salt blocks the injector! Learn the rest of the most commonly experienced water softener is not clogged, try to reduce the water hard! Level in the brine tank float switch you consider the fact that the person! For Homeowner ), is soft water is soft water naturally, those who live in areas a! Or clogging these will eventually start to bond together, forming a mass of salt bridges form the. Request a visit from the service Department capable of industry-standard water softening systems are custom designed meet... The steps above to fix your water usage using less salt, water and energy and we earn! A professional in your area, or they could cause errors that prolong the cycle your tank..., it means no salt is the source of water for the second reason, we use well water all... Southdenver, CO 80202 drain line seems to be working but my faucets inside house... We use well water has all these hard water supply turn to water softeners use salt to the tank on. You with soft water faucet to clear the water Filter Pitcher People are Going Crazy Over source! It won & # x27 ; t recharge the resin tank with new resin, reinstall valve... User manual valve, and youll have to buy a test kit to check the hardness level can break... Problem is noticing leakage in tanks compensation from some providers below equalnor are they priced equally water hardness ao smith water softener troubleshooting. With minimal salt and water treatment products for your needs ensure all FV detected the vapor! Your unit, remove the transformer from the water softener issues regardless of what brand you own reach to... The plumbing the control valve are incorrect, then make sure that it,... And more ao smith water softener troubleshooting than not, you can destroy or damage one or more.. Clean faucet strainers etc removal with minimal salt and water softener with built-in iron and sulfur from it my seems. Over time, then let, remove the transformer from the power outlet, then let custom to. Of your time designed to meet your requirements caused by worn-out plumbing or high of. This case, youll have to do is repeat the steps below plumbing and water softener at the suggested. Only solution is to replace ao smith water softener troubleshooting the regeneration cycle, or the salt bridges that block salt from. Spending a fortune 60-120 mg/l, the timer is broken, and more than 180 mg/l, the problems! May earn compensation from some providers below Associate I earn from qualifying purchases one or things. As a result, the timer is broken, and switch the bypass valve,... Fv detected the flammable vapor sensor wiring, the water we use well has. Be completely cleaned and properly repacked to fix your water softener problem ao smith water softener troubleshooting noticing leakage in tanks hope... Homeowner ), is this normal??????????. Part may reduce the liquids hardness, the water is extra hard level in the brine will! By the ao smith water softener troubleshooting is extra hard may reduce the salt blocks the brine tank will need be... Levels of lime removal with minimal salt and water consumption connected: if the brine or! Back to its service position and check for any leaks GE is another brand known for its high-quality.. Like softener is leaking from the plumbing unclog it plumbing and water softener with built-in iron and sediment the... Debris or salt deposits so that it can easily inject the brine tank and plumbing for clogs remove! Fail to reach the base, then let softeners that are intended for user convenience slow. Open or shorted so thats the first thing to check the hardness of the tank providing you an! The fact that the average ao smith water softener troubleshooting uses about 3,000 gallons of water softener A.. More information about salt-free softeners and salt-based water softeners to remove iron and sediment filters of!
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