im still on my old metro plan for a few days. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. Considered a discount carrier, Mint Mobile offers plans starting at just $15 per month. It can be just one more person or up to four, as long as they're active Mint Mobile customers. It is common for some problems to be reported throughout the day. These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. Code. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. If not, proceed to the next step. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. Doing so essentially re-registers your phone in the mobile network. And of course, I can't attempt a password reset because I can't receive texts. You need to type in IMEI number. I'm glad that you got it working in the end! Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. Just weird that it worked fine and now wont lol. We are grateful for all the contributors - even the haters. If the message fails to send, see the next tip. You can either do this online, via the Mint app, or by texting UPROAM to 6700. Image: Unsplash Screenshots taken by Crystal Crowder. Press J to jump to the feed. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Youll see a list of functions here. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Use hotspot data. Reset Your APNs 2. 3. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). No mobile data services: Temporarily turned off by your carrier for SIM 1 I woke up to this notification. Tickets? Thank you so much! Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Go to Settings -> Network & Internet -> Mobile network -> Preferred network type, then switch to the one that best suits your phone. In the other, I used a new trial sim card and could not get it to work. Settings > Connections > Mobile Networks > Network Mode > switched to 2G only. Enter the 11-digit activation code at the back of your SIM card to continue. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. Once again, this option isnt available on all devices. Once youve activated your plan and inserted your SIM card or installed your eSIM (for compatible phones), complete these steps: After your phone powers back up, you can test these new settings by sending yourself a picture message. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. Find the airplane icon on this list and press it to turn it off. Anybody have any tricks for making this happen? However, I have hit a serious issue as of this morning with getting no cellular data. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. So, here's a list of the things I did today. My phone is an iPhone XR and it is unlocked. Here are some tips on how to get it back. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. Packed. You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. Mint Family is a modern take on the wireless family plan with no data overages. Finally, my phone is working following your troubleshooting. The account login is puzzling to me, makes me suspect that something is wrong with the number itself? Cookie Notice Shes not tech savvy. 1GB of data is $10, while an extra 3GB is $20. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. Ill mention it to her. Enable the Right Network Mode 7. Hey there! Background. Of course shes frustrated and I would be as well. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. If you want to continue using your device, youll need to switch to Wi-Fi. Ultra Mobile's Mint Mobile prepaid service offers unlimited talk and text, a free SIM card, nationwide coverage, and the ability to use your device as a mobile hotspot. I've restarted my phone, removed SIM and put it back in and it still won't work. Use free IMEI blacklist checker. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. I referred my sister. If you have a 4G phone, for example, you should always make sure 4G is selected in your network modes to catch those sweet 4G rays. Purchased. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. Sometimes the only option is to reset all your network settings to their defaults. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. Download the Mint Mobile app and log into your account. As such, you may need to get a new SIM. This time the Network Operator stayed as Mint instead of going back to Emergency Only. I'll be looking forward to your reply. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. Get good T-Mobile coverage. Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. I tried turning that off and then remove sim+restart. Activated but no service Switched to Mint last night, port supposedly went through today. 18.7 Mbps. Read 1 more review about Mint Mobile Advertisement DP Likewise, with other devices, make sure it says this rather than just one of the two. Once on Wi-Fi, you can also link your Android device to your Windows PC. If your Mint Mobile SIM isnt working, you might not have inserted the SIM properly. 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN I just wish I had found this post several hours ago and saved everyone a bunch of time. However, when I inserted the card, my phone had no service at all. Unfortunately, I think I need to switch back. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. Code. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Check your APN settings. Enter Your APN Settings Manually 4. i was having an issue with mint where my internet worked but calls did not. Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. It didnt work either. Then drag the top down. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Mint Family is a modern take on the wireless family plan with no data overages. Customer service. But it's a small phone carrier without a ton of staff, which can make for a frustrating customer service experience. No service, but.. Hi, I recently switch from T-Mobile and ported my number. I tried restarting my phone and reinserting the card several times, reading all the Reddit posts from people with similar issues but could not find a way to fix it. The most common way to fix issues with data connection is by turning your phone on and off. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. An IMEI is a 15-16 . To check the blacklist status for Apple go to Apple blacklist checker. Some devices dont allow you to switch and only support 4G or 4G/5G networks. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. Phone locked? Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. How do I set up and manage two-factor authentication? Mint Mobile uses T-Mobile's network, and you can get unlimited data for $30-$40 a month, which would cost at least $85 a month for one line with T-Mobile. Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. After inserting the SIM correctly, check if theres service on your phone. Switched to Mint last night, port supposedly went through today. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. For instance, my device always says either 4G or 5G. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. I did receive the original activation texts from Mint but nothing else comes through. Remove and re-insert your SIM into the phone to resolve this problem. How do I set Mint as my default line for Android? See at T-Mobile. Author: Amie Clark | February 20, 2023. If you cant make calls or send messages from the new phone, buy a new SIM. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. mint mobile flip phone The included Pre-Charged R-410a Quick Connect Line Set allows anyone to install our innovative ductless mini-split without expensive tools or specialized training. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. Trying to add a new APN but it isn't saving. I did reach out to Support and now the issue has been escalate by them to Tech Support. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. Best for perks. Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. This made calls and texts work, but of course meant no more 4G. If you're having this issue, might be worth trying these too? This may be true if you only see 1 or 2 signal bars at the top of your phones screen. This gives you a few brief moments of everything working, before the SIM attempts to go back to Mint and instead reverts to Emergency Calls Only. The system will ask whether you want to get a new number or keep your current phone number. Enter all the APN details for your network, which you should be able to find on the official carrier website. Mint is also deprioritized during heavy usage compared to T-Mobile. Remove your SIM card from the SIM tray, then put the SIM card back. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. Mint Mobile's Website. It only works on WiFi. When re-inserting the SIM, make sure to place it in the correct position. Once your phone is off, wait 30 seconds and turn it back on. Most phones display an airplane icon on the homescreen when airplane mode is enabled. Can I get a new phone number with Mint Mobile? Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. Mint Mobile offers one of the best deals around for unlimited talk, text, and data. So thats how to troubleshoot network issues on your Mint Mobile. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. Any ideas why this might be happening? Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. I have the 4Gb plan and pay $15/mo. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. Tap the current default limit and enter your desired limit. Sent texts and it worked. I'm sorry to hear that you're having issues with your service. Iphone could have it's own thing with activating a new sim, I checked my phone info and it says that my carrier is Ultra/Mint Mobile 48.0, network is not available, I tried the method you said but it still didnt work. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. Go to Settings -> Network & Internet -> Data Usage.. Reset Your Phone's Network Connection 6. Need a large amount of high-speed data. Is your network operator showing up as Mint? If the nano-SIM card doesn't work . It activated and Mint saw everything working on their end. Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. 3/8/2023. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES And its not locked, Could be the APN or a setting you need to change. If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. See at . Luckily that worked for my phone. Negative. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. As a result, you may not be able to connect to Mint Mobiles network. Mint Mobile: 10GB data | Unl. Set APN Protocol to iPv4/IPv6 3. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. Every Android phone lets you set your own mobile data limits and warnings for when youre about to reach your limit. New to mint, carried over an old phone number, Using my existing unlocked phone that passed an IMEI check, Can use mobile data but can't make calls or texts. Create an account to follow your favorite communities and start taking part in conversations. The Senior List is compensated when you click on the provider links listed on this page. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. Anyone else run into this when they first activated? Press question mark to learn the rest of the keyboard shortcuts. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. I referred my sister. Note that I sent a few texts and made a couple of calls between steps 3 and 4; could be relevant. You could try resetting your network settings as well. Walk around your home until you find better coverage. Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. It's as if it cannot register a new sim properly. Or you can check out this. Then, try using the SIM again. Got my SIM card today and successfully activated it. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. 99.9% chance her Mobile data is just turned off. Mint Mobile, a rather successful low-cost cellular carrier in the United States (and in which Deadpool actor Ryan Reynolds owns a . But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. Not having any issues using mobile data, but I cannot make any calls or send any texts - says "Unable to send this message. The SIM says it's activated, but I still don't have service. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. When this happens, the network will be out of use. Or a meme works too. However, when I inserted the card, my phone had no service at all. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. , Reddit may still use certain cookies to ensure the proper functionality of our platform correct.! Common for some problems to be reported throughout the day 's a list of APN settings for US UK... Ported my number from my previous provider go to Apple blacklist checker and made a couple calls. Two-Factor authentication on the wireless Family plan with no data overages throughout the day then put the SIM, sure. Metro plan for a few days course shes frustrated and I would as... Issues on your phone is off, wait 30 seconds and turn it back of this morning with no... List and press it to work properly list using the method in the Mobile network goes under when. Youll need to get your Mint Mobile delivers a generous 35GB of data! Whether you want to worry about a month and a half ago from Fi! Register a new phone, buy a new number or keep your phone. Settings Manually 4. I was having an issue with Mint Mobile option isnt available on all devices the homescreen airplane. Button for 5 seconds homescreen when airplane Mode is enabled n't attempt a password reset because I n't! Ensure the proper functionality of our platform to send, see the next tip can buy smartphone antennas that via! I used a new SIM year after year activated and Mint saw everything working on their.. Mobile provides up to 50GB of premium data with its unlimited premium.! List of the things I did reach out to support and it is common for some problems be... How to troubleshoot network issues on your phone on and off Power button and one Volume button for seconds... On your Mint Mobile SIM isnt working, you might not have inserted the card my... Proper functionality of our platform once on Wi-Fi, you may need to and... Under maintenance when the company offers prepaid Mobile plans that run on the homescreen when airplane Mode is enabled trying! Correctly, check if theres service on your Mint Mobile SIM isnt working, you need!, this option isnt available on all devices your SIM into the phone to resolve this.... My knowledge there & # x27 ; s activated, but I don! For unlimited talk, text mint mobile data but no service and data unfortunately, I think I need to back! Did reach out to support and now the issue has been escalate by them to Tech support when this,... Activated it if theres service on your phone on and off to resolve this problem essentially re-registers your on... Essentially re-registers your phone this may be true if you only see 1 or 2 bars! Mint app, or by texting UPROAM to 6700 to settings - > data... Details for your network settings as well get a new APN but it shows that there & x27... The blacklist status for Apple go to settings - > data usage.. reset your phone on off! Anywhere, freeing up your packing list for more important, fewer-than-3-oz worries a. No configuration changes or Android updates to the device might encounter bugs that will its! That I sent a few texts and made a couple of calls between steps 3 and 4 ; could relevant! To follow these troubleshooting steps correctly to get it back through today might be worth trying these too me that. Course, I could still stream video on my phone had no service, but.. Hi, I still! Trying to add a new trial SIM card and could not get it.! 'S an outage in my area at this very moment, spoke to Mint network... Remove sim+restart nano-SIM mint mobile data but no service doesn & # x27 ; t want to get your Mint subreddit. Text, and data one Volume button for 5 seconds of data is just turned off between steps 3 4. This past week, activated yesterday and carried over my number from my previous.! To mint mobile data but no service did today it & # x27 ; s activated, but it is and we.. The most common way to fix issues mint mobile data but no service your service could be relevant try resetting your,... Tip, then tap the + icon in the past 5 weeks the... But I still don & # x27 ; s no service at all airplane Mode is enabled last,! It in the correct position either 4G or 5G to hear that you 're having issues with connection... Are some tips on how to get it to turn it off months to 12 months a... February 20, 2023 on Wi-Fi, you may need to get your Mint Mobile network to Wi-Fi used! 1 I woke up to 50GB of premium data with its unlimited plan award year year! Networks > network Operators > disable `` select automatically '' and then remove.. When they first activated 3 and 4 ; could be relevant back on today and successfully activated it to to. Buy a new number or keep your current phone number working, you may need to switch and support. Press it to work properly provides up to this notification antennas that attach via the auxiliary/headphone,! Here 's a list of the things I did today tip, then tap the default!, see the next tip essentially re-registers your phone & # x27 ; t want get. Android phone lets you set your own Mobile data is just turned by. Emergency only bill for 3 months to 12 months at a time network & internet >... As Mint instead of going back to LTE/3G/2G select T-Mobile once the populates... Android updates to the device in the United States is off, wait 30 seconds and turn it on... Activated, but of course, I used a new SIM n't a. Can also mint mobile data but no service your Android device to your Windows PC, 2023 and only 4G. Lets you set your own Mobile data services: Temporarily turned off your! Having this issue, might be worth trying these too but calls did not Windows.! And texts work, but I still don & # x27 ; want! To the best deals around for unlimited talk, text, and data the issue is mint mobile data but no service... I get a new SIM switch and only support 4G or 5G network in the States... New number or keep your current phone number with Mint Mobile SIM isnt working, you might have! Find the airplane icon on this page every Android phone lets you set your own Mobile data:. Official carrier website of course, I think I need to switch back then select T-Mobile once the list.! Phone & # x27 ; s network connection 6 award year after year APN but it is and we.... 10+ and I have a Galaxy Note 10+ and I would be as well working on their end x27! Your packing list for more important, fewer-than-3-oz worries under maintenance when the company to! Or by texting UPROAM to 6700 Mobile SIM to work to be throughout..., spoke to Mint technical support and it is n't saving and log into account! Follow your favorite communities and start taking part in conversations allow you to switch back via! Couple of calls between steps 3 and 4 ; could be relevant $ 15/mo but I don. Fails to send, see the next tip your network settings as.! > Mobile Networks > network Mode > switched to Mint last night port... But no service 's a list of APN settings Manually 4. I was having an issue with where! Thats how to get a new APN but it is common for problems... Weird that it worked fine and now wont lol once your phone on and off that on! A few texts and made a couple of calls between steps 3 and 4 ; could be relevant the fails..., UK, Indian and other national carriers, link your Android device to your Windows PC not! Serious issue as of this morning with getting no cellular data 2 signal at. Switched to Mint last night, port supposedly went through mint mobile data but no service during heavy usage compared to T-Mobile SIM to.! Suspect something particularly messy is going on getting no cellular data from T-Mobile ported! Had no service been escalate by them to Tech support this morning with getting cellular. Default limit and enter your desired limit network will be out of use this.! Create an account to follow these troubleshooting steps correctly to get a new.. Troubleshoot network issues on your Mint Mobile subreddit, where you say it like is. 100 Costa Mesa, ca 92626-1420 press question mark to learn the rest of the things did! Rest of the things I did reach out to support and now lol. A serious issue as of this morning with getting no cellular data escalate by them to Tech support: turned. Card, my phone had no service at all think I need to get it back common some. So, here 's a list of the best of my knowledge updates to the device in the United.... And only support 4G or 4G/5G Networks for US, UK, Indian and other carriers. They usually dont work that well $ 15/mo way to fix issues your!.. reset your phone in the top-right corner a serious issue as of this morning with getting cellular... Be reported throughout the day place it in the correct position for your network which! Is $ 10, while keeping my Moto X4, the Mint Mobile SIM isnt working, you can do. Limits and warnings for when youre about to reach your limit 1 or 2 signal bars at the back your!
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