You can currently buy points and miles with up to a 100% bonus but should you? Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Special Dietary Requirements The airline provides a selection of eight special meals which can be arranged by calling the airline call centre up to 24 hours in advance. Well, thats to Heathrow, I prefer Gatwick.. Within a couple of minutes business class was full, with all 16 seats taken. Prices may not reflect real-time pricing or availability. It's all very well, Westjet isn't bookable on loyalty points. Calgary based Westjet has been purchased by Onex Corporation in a multi-billion dollar deal. It was slightly overweight, so it wasn't allowing me to send it on to Calgary Airport (YYC). Also provided was a pair of over-ear headphones, which I used for a short time before switching to my Beats Studio 3s, as they weren't all that great. Yes, I know. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. Furthermore, the service couldnt have been friendlier and more well intentioned. Not much variety there. Im going to split up service into two parts, because yes, there is a catch. It's why DL has someone dedicated to the galley on D1 international legs. (Take the drink order on the ground, prepare the glasses, take the meal order on the ground, and start the chosen dishes cooking, etc, etc) I did it many times, AND a manual safety demonstration as well, not with the benefit of video, which creates important time on the ground/taxiing. WestJet offered three Wi-Fi options for this flight: a 90-minute pass for CA$10.99 (about $8), a full-flight pass for CA$21.99 (about $17) and a 24-hour pass for CA$32.99 (about $25). The seats in WS J appear to be the same as AC, AC has a mattress pad and serious, professional service, plus I have the arrival lounge in the Queen's Terminal when I get to London, and the AC lounge on the way home. Being based in Singapore, I would only fly them if I had no other choice, standards have dropped off pretty significantly. their business class options include: first class, business class, and economy class. Cant stand AC but like they are *A. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. I am waiting for WestJet do do a 36,000-ft poutine, just for fun. Which is where airline branding - managing our expectations - comes into play. What makes you think you are in the majority in thinking they matter? "Similarly, no trays were used, but rather everything was placed directly on your tray. Schedule is subject to change without notice. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. Arrive: 10:50AM (+1 day) Enjoy Westjet's Canadian-landscape-inspired menu in Business class, with a choice of salads, mains and desserts available at any time for your convenience. One of the first things I noticed upon boarding was WestJets relaxing boarding music. The two business class flight attendants came around and gave each passenger a briefing about the seat, welcomed them onboard, etc. WS was the refresher I needed. That was my one criticism in my feedback to the carrier post-flight. Air Canada's Signature (business) class is excellent. Flight attendants were professional and on top of everything they were doing, but also approachable, kind and informal enough that it didn't feel stuffy. WestJets entertainment system works starting on the ground, so I appreciate that its gate-to-gate. Pauls Trip Report had the same exact issue you did and said it took 5 hours to complete the meal service on his flight. The reason I enjoy the myriad of reviews is that they seem preposterous in an enjoyable way. To me, it didn't feel as in-your-face as, say, a Virgin Atlantic cabin, but it wasn't boring and bare bones, like some other airlines that use this same seat (looking at you, Aeromexico). Aircraft:Boeing 787-9 They're European connectivity is going to be completely reliant on AF/KLM who they will then go head to head with on many of their routes. But based on this, bagged myself a return London Toronto. Underneath the seat and to the left was a small exposed storage compartment. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. The good news is that the business class cabin feels cozy. Especially an airline that previously didn't have business class. @ Richard Toscano -- It all depends where you're originating. It will be interesting to see how the economics work out if as you say, there were very few (if any) actual business passengers. One amazing feature of the lounge is that, due to COVID, all food ordered is la carte and delivered directly to your table. @ronnot sure which flight you are on that it takes SQ 2.5 hours. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. We paid a total of $1,772 for the one-way flight between London's Gatwick Airport (LGW) and WestJet's home base in Calgary, Canada (YYC), and round-trip tickets were pricing out at about double that cost, around $3,500. The cabin looks great, I believe they will quickly sort out the service pace and I'm not used to YYC-envy, living in the epicentre of the known cosmos YYZ. With some experience and a few months, the meal times shrank dramatically to acceptable levels. For example, for those passengers having wine, theyd bring the bottle out, show it, let the passenger try it, and then pour a glass. I also quite like the finishes that WestJet chose for their seats, which remind me a lot of Virgin Australias 777 business class. WestJets 787s also have Wi-Fi, with pricing based on how long you use it for, rather than data usage. For flight attendants just figuring out where to find things around the galley is sometimes a nightmare. Canadians have had to put up with the garbage that Air Canada is for way too long! 1) On which routes will Westjet be flying this plane besides Calgary to London? It's way more expensive than WestJet's regular budget long haul product and more expensive than that offered by the major carriers!? Overnight, you want the sleep time. Next to that were the two enclosed compartments. Westjet 's Booking Reservations Service. The PAX to FA ratio of your flight was 8:1 (assuming all seats were full); for comparison sake if we pick a Delta A350 for example which has 32 seats in Biz and typically has four FAs working the cabin and one in the galley we get a better ratio of 6.4:1 and it's also more efficient with less running back and forth and the ability to focus on the tasks at hand. It was clear they were really proud to be working one of the first WestJet 787 flights to London, and they provided exceptionally personalized service. The lounge itself was quite small, but I enjoyed it for the most part. WestJet business class pre-departure drink. "For example, on my flight they had four small plates, three large planes". We'll run a soft credit check to find special offers, but it wont affect your credit score. Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. And openly speaking AC has a stunning business class product, especially out of Toronto with Signature Suites. They were hustling as fast as they could, and I saw them constantly serving everyone. Montreal is not a WestJet hub. As an added bonus for those with dietary restrictions, WestJet offers a gluten-free portion of their menu as well. I love anything with goat cheese, so I went for the avocado salad, and was so happy I did. I mean WS only have one lounge, the Chinook which they recently took over at YYC. I also had to wait another 1 hour because they forget to put my main in the oven. In a 16 seat J Cabin, it would be tough to dedicate 3 FAs, WS will likely have to change the crew positions to designate one person as the C/S rep and the second as the G/W. Is this your first time in WestJet business class? There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. Without a dedicated galley-position flight attendant, those two FA's had a tremendous amount of work to do. 3 p.m. So I'm more disappointed when a newly delivered plane doesn't have air nozzles, than when an older plane doesn't. Great product. Now " why would one do Westjet instead of AC at price parity? " Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Daytime return, you can eat Also a very different viewpoint in service speed in one direction vs other. Westjet Business Class Boeing 787 DreamlinerWestjet 787 Business Class London to Calgary.Come and fly with me on the Westjet 787-9 Dreamliner in business cla. But Ben, maybe you were starving and eager to eat & drink something. If cold, add one. I'm surprised that the wine list only had one Canadian wine. My advice is travel with layers. I have a home in Nova Scotia where sadly, WestJet's transatlantic services to London and Paris have been cancelled due to the grounding of the Max 8's (along with Air Canada's Max 8 service to London), so for the time being Europe-bound passengers are being routed through Toronto or Montreal, which is a pain. Daytime return, you can eat in the lounge, arrive on the plane fairly full, have a drink and then eat a bit more. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. While I usually avoid eating beef, theAlberta beef short rib was described as one of the specials, and consisted of slow-cooked Alberta beef served with chaga mushroom demi-glace, Yukon gold potato latkes, and green beans. On this page Economy cabin Premium cabin Business cabin Special meals Commonly asked questions Memorizing the location of meal trays, drinks trays, clean tray liners, paper cocktail napkins, first-service table linens and second-service linens, racks of various size glasses, tin foil, sliced lemons & limes, corkscrews, hot gloves, styrofoam cups, tongs, ice buckets, dry-ice, milk & cream, tea pots and coffee pots, stir sticks, hot cocoa mix, etc., etc. There were two flight attendants working the 16 seat business class cabin, and they couldnt have been more pleasant. Try our online self-serve tools and skip the wait. What makes you think you are in the majority in thinking they matter? Reminded me of Wardair or Canadian Airlines but better. The meals available are: Mushroom soup (for some reason the salad isn't marked Vegetarian), followed by mushroom risotto. Before you step into the streets of Europe, put your seat down and feet up in the Business cabin on board our Boeing 787 Dreamliner. Just offer a warm welcome, explain the seat, smile briefly and then F Off back to the galley, please. Air Canada's Signature (business) class is excellent. @DenB WestJet is partnered with Delta and AirFrance/KLM so eventually they will be bookable with SkyPesos and Flying Blue. Ive just never witnessed anything like this before. Food was wonderful and served to me around 90 mins after take-off. Same country? Flying to select destinations within Canada and Internationally. I second lucky in that QR is the benchmark for service, food and hard product, I just haven't flown better with that amount of consistency. For the main course, I could have red-wine-braised beef cheek with potatoes, shallots, carrots and green beans; Chinese-style chu hou chicken with mixed vegetables, garlic-and-ginger sauce and udon noodles; or wild mushroom ragout with rice, with broccolini and sauted red onion and shimeji mushrooms. Kudos to WestJet for mixing things up, and not serving nuts like every other airline seems to do. [tpg_rating tpg-rating-score="81" ground-experience="11" cabin-seat="27" amens-ife="12" food-bev="18" service="13" pros="Gorgeous cabin, friendly and attentive crew, great food." Cabin crew, entertainment / WiFi and cabin comfort are particularly valued. Most important was the hard product was insanely wonderful. Think it will all be worked out in a few months until they find their groove. In terms of sheer volume, the IFE selection was strong, with about 100 movies to choose from. Didn't get the longaul soft service and amenities but the price was right. 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